Esthetics lead

Job Description

Job Description

Massage Envy Rotunda is looking for a motivated and experienced Esthetics Lead to guide, coach, and inspire our Esthetics Team. This position is ideal for a Licensed Esthetician who thrives in both service excellence and team leadership. You’ll set the example in delivering top-tier skincare services, supporting retail and advanced service goals, and ensuring our treatment rooms and protocols exceed the highest sanitation standards.

Key Responsibilities :

Lead by example as a skilled Esthetician in performing both standard and advanced services.

Coach and train Esthetics Providers on Massage Envy protocols, enhancements, retail, and customer service.

Support team performance in key areas : enhancements, advanced services, retail sales, rebooking, and cleanliness.

Provide feedback, coaching, and accountability in a professional, supportive way.

Partner with management on onboarding, training, promotions, and monthly / weekly goal reviews.

Maintain inventory, order back bar supplies, and ensure treatment rooms remain clean, organized, and ready for clients.

Participate in proactive outreach (client follow-ups, lobby engagement, etc.) to build strong repeat clientele.

Actively engage in continuing education, team meetings, vendor-led workshops, and special events.

Support a positive, professional, and values-driven clinic culture.

Position Requirements

Active Esthetics License (required).

Minimum 2 years’ experience as a Licensed Esthetician in a professional spa / clinic.

Ability to perform advanced esthetic services (Hydrafacial, dermaplaning, etc.).

Strong organizational, written, and verbal communication skills.

Proven ability to coach, motivate, and inspire a diverse team.

Positive, professional attitude with a passion for client care and team success.