Professional Insurance Follow-Up Specialist I

Join Our Team At Oklahoma Heart Hospital (OHH)

One team. All heart. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, were shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why youll love working here :

• Comprehensive benefits : medical, dental, and vision coverage; 401(k) plan with employer match; long-term and short-term disability; employee assistance programs (EAP); paid time off (PTO); extended medical benefits (EMB); opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, flex, float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We cant wait for you to join our heart-centered team!

Location : 7800 NW 85th Terrace, Oklahoma City, OK 73132

Shift : Full-time, days Monday-Friday

Responsibilities

The professional insurance follow-up specialist will be responsible for collections and follow-up with insurance company to obtain prompt / accurate payment on accounts. Functions include numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines. Follow-up on Medicare, Medicaid, and commercial encounters via the web portals and online systems. Supervises no employees. Makes independent decisions as to the management of accounts. Requires extensive contact with the public and employees. Handles confidential information. Performs all work in accordance with the mission, vision and values of Oklahoma Heart Hospital.

Qualifications

Education : high school diploma or equivalent

Experience : one (1) year job related experience in health care required. Knowledge of third-party reimbursement, including Medicare, Medicaid and commercial insurance required. Experience with the Medicare online system. Excellent customer service background. Good investigative skills and telephone techniques. Must have good oral and written communication skills. Proven organization skills needed.

Working knowledge : must possess a foundational knowledge of information systems. Knowledge of third-party reimbursement, including Medicare, Medicaid and commercial insurance required. Experience with the Medicare online system and payer portals. Excellent customer service background.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.