WMS Support Consultant Onsite Louisville Ky

WMS Support Consultant (5+ Years Experience)

Location : Onsite Louisville, KY

Employment Type :  Contract

Apply : careers@jgawms.com

About the Role

JGA is seeking an experienced Warehouse Management System (WMS) Support Consultant to join our team onsite in Louisville, KY. The ideal candidate will have 5+ years of WMS experience (Manhattan, Blue Yonder, Körber, Infor, SAP, or equivalent) and be able to provide hands-on support for warehouse operations, troubleshoot system issues, and drive continuous improvements. This is a U.S.-based role only no offshore applicants will be considered. Candidates must be able to relocate or travel at their own expense to Louisville, KY.

Key Responsibilities

Provide onsite WMS production support, including system monitoring, issue diagnosis, and resolution

Serve as a liaison between business users, IT teams, and operations to ensure seamless system performance

Manage incident resolution and coordinate fixes within agreed SLAs

Support testing, configuration changes, and enhancements for WMS functionalities

Deliver end-user training and create documentation for processes and troubleshooting

Recommend and implement system optimizations to improve operational efficiency

Required Qualifications

5+ years of WMS experience with any platform (Manhattan, Blue Yonder, Körber, Infor, SAP, etc.)

Strong understanding of warehouse operations and supply chain processes

Hands-on experience with SQL queries, scripting, and log analysis

Proven ability to diagnose and resolve complex WMS issues

Excellent communication, problem-solving, and client-facing skills

Ability to work independently onsite and collaborate with cross-functional teams

Preferred Skills

Experience in multi-site WMS rollouts or post-go-live support

Knowledge of RF device management, interface troubleshooting, and ERP / TMS / LMS integration

Background in industries such as retail, 3PL, manufacturing, or life sciences

Additional Requirements

Must be legally authorized to work in the United States

No offshore applicants will be considered

Must be able to travel or relocate at your own expense to Louisville, KY

To Apply : Send your resume to careers@jgawms.com with the subject line WMS Support Consultant Louisville