Account Manager - Cerritos, CA

Account Manager

As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.

Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues / needs are met.

How you will impact Smurfit Westrock :

• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customers
• Ensure the needs of customers are met while aligning to meet MD business objectives
• Assist with budget development and management cross-functionally with Sales and Financial Managers
• Develop understanding of customers market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
• Complete and develop Opportunity Plans that are in support of and align with Corporate Accounts Key Account Profiles (KAPs)
• Review Opportunity Plans with VP Sales on a regular basis
• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

What you need to succeed :

What we offer :

Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.