Talent.com
Customer Service Device Repair Technician

Customer Service Device Repair Technician

Batteries Plus - Androlewicz Enterprises, LLCCherry Hill, NJ, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others? Do you have sales skill to engage customers?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. We are looking to fill a role in the Cherry Hill, New Jersey location and this position will pay $16.00 - $18.00 hourly + Bonuses.

Customer Service Device Repair Technician Duties :

  • Engage with Customers in logging device repair input
  • Perform initial assessment to determine repair feasibility & estimate.
  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Install batteries, perform tests and tech work
  • Able to rebuild cordless drill batteries and other battery packs as needed
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Customer Service / Sales

  • While working : Live a "Customer First" mentality
  • Perform Customer Service / Sales duties.
  • Greet customers promptly, determine needs and answer questions.
  • Suggest needed sales add-on items, participate in retail & commercial sales activities to achieve goals.
  • Ask questions to identify potential commercial customers.
  • Operate computer / cash register to initiate and complete sales transactions.
  • Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
  • Develop and maintain current knowledge of product and service offerings
  • Engage as a "can-do" team member. Proactively follow through on commitments and / or tasks needing to be performed.
  • Merchandising / Inventory

  • Assist in all store operations responsibilities as assigned by Store Manager.
  • Rotate and stock inventory.
  • Load, unload, and deliver product to customers or via third party delivery companies
  • Organize daily recovery of displays to achieve full store appearance.
  • Maintain retail shelf label pricing.
  • Build displays; setting up & taking down shelves and fixtures.
  • Prepare store for daily opening and closing including counting and reconciling register drawers
  • Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors.
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
  • Customer Service Device Repair Technician Qualifications :

  • Minimum H.S. diploma / equivalent plus 3-6+ months of previous customer service and device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
  • This position requires lifting 10-20 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50 lbs on an infrequent basis.
  • At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer & Drug Free Workplace.

    Batteries Plus Bulbs is an Equal Opportunity Employer and Drug Free Workplace. Steel toed shoes or boots are required on the job. All job offers are contingent upon successful completion of a drug screen and background check. This is a Customer Service and Device Repair Technician selling position. You need to be comfortable engaging in the selling process.

    Job Posted by ApplicantPro

    Create a job alert for this search

    Service Repair Technician • Cherry Hill, NJ, USA

    Related jobs
    • Promoted
    • New!
    Field Technician

    Field Technician

    VerizonMechanicsville, PA, US
    Part-time
    A place to share your ideas freely — even if they’re daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play b...Show moreLast updated: 4 hours ago
    • Promoted
    Auto Body Technician

    Auto Body Technician

    Crash ChampionsMONTGOMERYVILLE, Pennsylvania, US
    Full-time
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Show moreLast updated: 2 days ago
    • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPAHammonton, New Jersey, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Service Technician

    Service Technician

    Doors Done Right - Garage Doors and OpenersHightstown, NJ, United States
    Full-time
    URGENTLY HIRING : Residential Garage Door Installer / Repair Technician.Compensation : $20-$30 per hour (Based on Experience). Industry : Home Services / Construction / Residential Maintenance.Known fo...Show moreLast updated: 1 day ago
    • Promoted
    Power Systems Technicians - Hammonton, NJ

    Power Systems Technicians - Hammonton, NJ

    Foley, Inc.Hammonton, NJ, United States
    Full-time
    Diagnose unit repair needs and perform designated repairs on company and customer owned commercial generators / engines as directed. Perform necessary troubleshooting and notify Service Manager of out...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPAMullica, New Jersey, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    OCPAShamong, New Jersey, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Outside Plant Technician

    Outside Plant Technician

    VerizonNewtown, PA, US
    Part-time
    A place to share your ideas freely — even if they’re daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play b...Show moreLast updated: 30+ days ago
    • Promoted
    Auto Body Technician - Flat Rate

    Auto Body Technician - Flat Rate

    Crash ChampionsBATSTO, New Jersey, US
    Full-time
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Show moreLast updated: 2 days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAShamong, New Jersey, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Cath Lab Tech in Browns Mills, New Jersey - $3,511 / week

    Cath Lab Tech in Browns Mills, New Jersey - $3,511 / week

    VettedBrowns Mills, NJ, United States
    Full-time
    Vetted is seeking a Cath Lab Tech for a travel job in Browns Mills, New Jersey.The job was posted 21 days ago.The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week.You...Show moreLast updated: 3 days ago
    Garage Door Service Technician

    Garage Door Service Technician

    Precision Door ServiceRunnemede, NJ, US
    Full-time
    Are you an eager self-starter that loves to troubleshoot and fix things?.Are you looking for a career where you can advance quickly and have control over your income?. As a Garage Door Technician at...Show moreLast updated: 30+ days ago
    Geek Squad Advanced Repair Technician

    Geek Squad Advanced Repair Technician

    Best BuyUSA, Pennsylvania, Fairless Hills
    Full-time +1
    Arial,Helvetica,sans-serif;"> As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other d...Show moreLast updated: 30+ days ago
    • Promoted
    Technician 1 - MONTGOMERYVILLE, PA

    Technician 1 - MONTGOMERYVILLE, PA

    Matheson Tri-GasMontgomeryville, PA, United States
    Full-time
    Assemble and fabricate standard products per instructions and training.Perform product inspection and testing as prescribed or directed. Understands, follows, and maintains proper records for proced...Show moreLast updated: 30+ days ago
    • Promoted
    Delivered One Healthy Baby? Become a Surrogate with Ivy Surrogacy

    Delivered One Healthy Baby? Become a Surrogate with Ivy Surrogacy

    Ivy SurrogacySweetwater, NJ, US
    Full-time +1
    Becoming a surrogate mother is one of the greatest gifts of life!.Ivy Surrogacy is a third-party reproductive agency for parents all over the world seeking. At Ivy Surrogacy, we genuinely believe we...Show moreLast updated: 1 day ago
    • Promoted
    Packaged Gases Customer Service Representative - West Deptford

    Packaged Gases Customer Service Representative - West Deptford

    Matheson Tri-GasWest Deptford, NJ, United States
    Full-time
    Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote / follow up. Assesses customer satisfaction wi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Verizon Field Technician

    Verizon Field Technician

    VerizonNewtown, PA, US
    Part-time
    A place to share your ideas freely — even if they’re daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play b...Show moreLast updated: 4 hours ago
    • Promoted
    PT Service Center Associate - 6473

    PT Service Center Associate - 6473

    The GIANT CompanyNew Britain, PA, United States
    Full-time
    USA-PA-New Britain-200 Town Ctr.At The GIANT Company we're committed to making.It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win tog...Show moreLast updated: 30+ days ago