Mapping Transit City Expert
The Mapping Transit City Expert is responsible for high impact work in improving transit data and providing country specific expertise. This person will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the city / country they work and also the consultant of the Country for any Transit / Micro mobility projects. This is a remote role for candidates living in the New York City area only.
Role Responsibilities Consultant :
- Communicate with internal stakeholder teams and external companies to achieve project goals
- Provide input to create city / country specific policy to existing general transit related policies
- Consult on Urban transit system and Multi modal (including Micro mobility & Walking)
- Review mapping operations issues for quality checks related to specific city / countries of expertise
- Be a point of contact for mapping operations country-specific questions
- Document and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutions
- Perform market comparison analysis of the features, data or issues related to local transit
- Proactively suggest improvements to the data management platform
- Identify transit user expectations, data gaps, and provide insights to the product team
- Provide inputs to product / partnerships teams regarding local transportation modes and growth opportunities
- Act as a Country / Regional Transit POC for internal and external teams
Data Management :
Data Acquisition & Quality :Create city level transit data modeling policies based on market needs and local regulationsLeverage familiarity with local / regional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues.Make necessary edits for all transit data types if the provided static data is not accurateIdentify transit user expectations, broken critical user journeys, data gaps and provide insights to the product to improve the sameAssist Program Managers to communicate with the partner / provider about required data fixes or inform about problematic data areas.Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors, standardization.Data Reliability :Gain in-depth knowledge of the data, processes, tools and policy (applicable to all processes / data types)Translate and interpret comments and actions from various sources (E.g. Users feedback) and troubleshoot problems based on instructions, training and contextField escalations of complex or edge-case data issues from internal teams and resolve appropriately including creating bugs for external teamsConduct in city field research to determine the ground truth of transit issues and user problemsData Freshness :Validate quality of new and updated data in the data management platformManage city specific data pipelines through the transit data management platform, including updating pipelines using basic programming skillsDevelop outages and alerts capabilities in their assigned city by effective monitoringWork with other internal teams to ensure correct political format for the country is utilizedOn-call support during non-working hours and Weekends in case of any data outagesDesired Skills & Experience :
At least a Bachelor's degree1 - 3 years of related experienceGood Communication skills (Read, Write and Speak) in English and native local languageBasic Data analytics and Tech writing skills is requiredDeep knowledge of New York City's transit / traffic network / Urban planningKnowledge of transit-specific data format is an added advantage (GTFS especially)Basic / Good knowledge about GIS mapping tools and programming skills (java, C#, C++ and Python) would be an added advantageComfortable with a rapidly-changing environmentStrong problem-solving skills and excellent attention to detailHourly Rate and Other Compensation :
The annual salary for this position is between $60,000 - $86,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits :
Medical / Dental / Vision / Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term / Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanDisclaimer :
The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.