Personal Lines Compliance Manager
What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This role's primary responsibilities are to manage the Personal Lines Compliance team to support and protect the organization's mission of maintaining regulatory compliance while meeting the business goals of :
- Efficiently bringing new products, expansions, and enhancements to market
- Effectively adapting to regulatory change and managing the timely resolution of regulatory inquiries and reviews
- Ensuring the legal integrity of all insurance product filing submissions
- Managing state market conduct exams
- Managing partner audits
- Coordinating resolution of all insurance department complaints
- Effectively recruiting and managing talent cycle activities for direct reports
Responsibilities
Manages the day-to-day activities of the Personal Lines Compliance team including estimating personnel needs and delegating work to meet completion dates, orienting and managing the training for new staff, providing guidance and reviewing work as neededMakes recommendations on filing and regulatory change strategy to managementPerforms product development compliance reviews and provides recommendations for filed and non-filed programsManages the monitoring and evaluation of all state insurance laws, regulations, and bulletins, and formation of any needed action plans to ensure the organization's legal complianceManages the development, submission, negotiation and approval of all form, rate, rule, underwriting guideline, and other filings to meet compliance needs and business objectivesCoaches and participates in the handling of more complex and controversial filings and related issues as neededManages the coordination of insurance department complaintsDevelops research plans, provides guidance, and may perform research for more complex, sensitive, or unusual projectsCreates or reviews generic form content as needed to meet compliance needs and business goalsDelegates and provides guidance for the creation of all state-specific form content before filing submission with appropriate form attachment rulesResponsible for market conduct exams and other state auditsResponsible for partner auditsRecommends changes in proceduresManages information published internally for compliance with filed information and / or business requirementsManages the completion of all performance evaluations on schedule, including the proper evaluation of competencies, administration of personal performance goals, and compensation recommendations for staff in accordance with company policyManages the recruiting process, makes hiring recommendations, and determines training for new staff, and effectively allocates resources to achieve goalsEducates the Personal Lines Compliance team on how the compliance function fits into the broader Markel picture and how our team adds valueProvides opportunities for staff to enhance their expertise and encourages professional developmentProvides regular feedback to staff, including holding routine meetings to communicate organizational objectives, discuss performance, etc.Makes recommendations for the Personal Lines Compliance team and product budgetsResponsible for verifying and approving expensesManages the corporate vendor needs for the Personal Lines Compliance team including analyzing vendor information to assist senior management in making sound decisions in engaging, changing, or replacing vendors, and ensuring user access to vendor systemsResponsible for the Personal Lines Compliance team meeting service standards and deadlinesPromotes continued development of the Personal Lines Compliance team's internal and external relationships, including partner and regulatory relationshipsRequirements
Bachelor's degreeInsurance certifications or affiliation with industry group a plusInsurance industry background needed, Property and Casualty preferredCandidate should have completed 7+ years of equivalent experience in regulatory compliance or in external roles with relevant responsibilities; external candidates must have had at least 2 years in a supervisory roleQualified internal candidate has demonstrated a solid understanding of all major product lines and proficiency in handling the most challenging states and complex projectsStrong leadership, training, and coaching skills demonstrating an aptitude to manage peopleAbility to interact effectively with individuals at all levels and with various departments throughout Markel and external organizationsExcellent research, analytical, and problem-solving skillsAbility to write and articulate in a concise and clear manner to convey complex information to any audiencePersuasive negotiator and advocate for the organizationAbility to think strategically, embrace and manage change, and overcome obstaclesFlexibility and attention to detailAbility to manage concurrent projects and resolve competing prioritiesHighly self-motivated and committed to meeting deadlines and service standardsStrong skills in Microsoft Office products (Excel, Outlook, Word)US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.Choose 'Apply Now' to fill out our short application, so that we can find out more about you.