Operations Assistant

Ag Technologies, a Duncan-Parnell company, was founded in Cordele, Georgia, in 2003. Ag Technologies was born from the needs of local farmers seeking guidance in the emerging field of precision agriculture. Our journey, rooted in the late ’90s, combines a deep passion for agriculture with cutting-edge technology. As part of the global Vantage Network of Technology Service Providers since 2016, we blend local expertise with global innovations.

Our mission is to create an environment that empowers clients to confidently implement precision agriculture technology solutions. Join us in shaping the future of farming with clarity and confidence.

Job Overview

The Operations Assistant is a multi-functional position responsible for providing sales and administrative support to customers, Ag Technologies Sales & Technical Specialist, and the local branch operation. The core functions consist of opening and closing store operations each day, processing orders from customers and outside Sales via phone and email, answering phones, submitting warranty claims, and helping with shipping and receiving. The top priority overall is delivering superior service to external and internal customers in a manner that exceeds expectations.

EXAMPLES OF DUTIES

• Open and close the office each day according to the posted hours of operation.
• Receives the public, operates the telephone system, serves as a key communicator and coordinator relating to essential operations of the office.
• Process orders for equipment, supplies and other items using the P21 ERP system. These orders may originate from : Walk-in and phone-in customers via the front counter, Ag Technologies Online Store, Ag Technologies Sales and Technical Specialists' and other Ag Technologies team members.
• Assist the Warehouse / Inventory Manager in receiving  and ordering inventory in the P21 ERP system.
• Processes warranty claims submitted by Sales and Technical Specialists.
• Monitor and maintain office supplies and office equipment for the Ag Technologies corporate office.
• Ensure the office public-access areas are maintained in a clean, presentable, and safe manner at all times.
• Performs other sales, operational, and administrative support duties as requested by the Operations Manager.

MINIMUM QUALIFICATIONS

Necessary Knowledge, Skills and Abilities

Education and Experience

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

BENEFITS :

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

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