Manager - Asset Protection - Natick Mall

Manager Of Asset Protection

The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store / building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The Asset Protection manager is expected to partner with cross functional store leaders to support the retail asset protection business.

Key Responsibilities

Lead by example and execute the organizational strategy set by the AP Division

Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.

Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.

Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly.

Results driven leader through leveraging data to identify trends to mitigate internal and external theft

Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty

Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls

Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability

Qualifications

Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience

A comprehensive understanding of Exception Based Reporting tools and Case Management Software

Ability to develop and maintain productive relationships with other employees and leaders

Ability to communicate clearly and professionally with co-workers and customers

Strong decision making and problem-solving skills when in high stress situations

Strong written communication skills

Strong organizational, delegation and follow-through skills

Ability to manage competing priorities in a fast-paced environment

Computer proficiency, including use of monitoring and surveillance technologies

High level of ownership, accountability, and initiative

Ability to work a flexible schedule based on department and store needs

We've got you covered Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including : Medical / Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources.

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. Massachusetts : $66,000 - $105,000 Annually This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

About Us We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

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HERE TO WIN We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

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