Sr Vendor Management Analyst

Vendor Manager

We're looking for a strategic and data-driven Vendor Manager to lead advanced vendor governance, contract optimization, and performance management initiatives across our Digital Technology vendor portfolio. In this role, you will partner with leadership, procurement, finance, cybersecurity, and technology teams to ensure vendors consistently deliver against contractual commitments, support enterprise priorities, and meet evolving security and compliance standards. You will leverage your expertise to design reporting frameworks, lead complex negotiations, and identify cost and efficiency opportunities driving measurable business value and operational excellence in vendor partnerships.

Essential Duties and Responsibilities :

• Serve as a primary liaison between senior technology leaders, vendors, and cross-functional teams to align vendor performance with strategic business objectives
• Lead vendor performance management activities, including SLA / KPI reviews, remediation oversight, root cause analysis of service issues, and escalations to executive stakeholders when needed
• Oversee the contract lifecycle for key technology vendors, including negotiation support, renewal strategy, compliance audits, and governance documentation
• Mentor and guide junior analysts, providing best practice frameworks for vendor tracking, reporting, and stakeholder engagement

Skills and Competencies :

Minimum Qualifications :