Construction Training & Process Manager

Intro / Job Brief

Are you a leader in the construction industry with a passion for analysis, processes, and people? We're seeking a Technical Manager to lead our team of Technical Leads, Consultants, and Analysts.

In this key role, you'll be the driving force behind the quality of our technical deliverables, ensuring our team is equipped with the best processes, training, and resources to succeed.

In this leadership position, you'll work closely with our Practice Area Leaders, Experts, and Leadership Team to ensure our technical operations align with the company’s strategic goals.

Responsibilities

• Personnel On Boarding and Training : You'll be involved in the entire employee lifecycle.

This includes participating in the interview and selection process for new Technical Team members, developing and executing onboarding plans, and collaborate with Area Managers with conducting quarterly and annual performance reviews.

You'll also provide constructive feedback, set professional development goals, and act as a mentor, guiding career paths and fostering a collaborative team environment.

Drive Quality and Standards : Oversee the development and implementation of technical standards and processes to ensure the highest quality of all technical deliverables.

You'll also be responsible for quality assurance across the department.

This involves regularly auditing project deliverables to ensure they meet company standards and client expectations.

You will also create systems for team members to provide feedback on existing processes, enabling continuous improvement.

Manage Resources and Training : Coordinate resource allocation and create comprehensive training plans for Technical team members.

You will also identify and organize ongoing training opportunities for the team to stay current with industry trends and new technologies.

You will monitor, analyze trends, propose revisions, and report on performance to the Leadership Team.

You will collect and analyze data related to team performance metrics, such as project turnaround time, accuracy rates, and resource utilization.

You will prepare and present regular reports to the leadership team, highlighting key trends and suggesting strategic adjustments to improve efficiency.

Facilitate Communication : Serve as a conduit to clear communication between the Technical Team, Practice Areas, and the Leadership Team, ensuring seamless communication and collaboration across departments.

This includes a daily huddle to align on priorities and address immediate bottlenecks, participate in a weekly regional sync, and lead a monthly Technical Forum to review overall department performance, celebrate successes, and plan for the upcoming month.

You'll ensure the quality and effectiveness of the meetings, proposing a new rhythm as needed.

Qualifications