){kind=logo}
Automotive - Service AdvisorSTEWARTS 1 (Auto Repair) • Sacramento, CA, US
Automotive - Service Advisor
STEWARTS 1 (Auto Repair) • Sacramento, CA, US
14 days ago
Job type
- Full-time
Job description
Job Description
Job Description
Overview
We’re not just in the car business — we’re in the people business.
At our core, we don’t sell radiators or brake pads — we deliver peace of mind.
We make sure your spouse isn’t stranded at 8 pm.
We help parents feel confident handing their kids the keys.
We ensure our customers never have to worry about missing work because their car let them down.
We make sure your spouse isn’t stranded at 8 pm.
We help parents feel confident handing their kids the keys.
We ensure our customers never have to worry about missing work because their car let them down.
If you’re passionate about making people’s day better, we want you on our team.
Join Our Team
Do you love helping others? Do you find joy in solving problems and turning stressful moments into positive experiences?
We’re looking for team members who bring warmth, empathy, and energy to every customer interaction. If you thrive in a fast-paced environment, care about doing things right, and believe that a smile can change someone’s day, we invite you to apply.
Key Responsibilities
Customer Experience & Communication
- Be the friendly face of our shop. Greet every customer warmly — in person, on the phone, or by email — and make them feel valued from the start.
- Listen with care. Understand customer concerns and clearly communicate solutions in everyday language — not jargon.
- Set expectations clearly. Explain what needs to be done, how long it will take, and what it will cost, always keeping customers informed along the way.
- Stay connected. Provide updates throughout the service process, and follow up afterward to ensure complete satisfaction.
- Resolve issues with empathy. Turn frustrations into trust by taking ownership and finding solutions that make customers feel heard and appreciated.
Service Coordination
- Schedule and confirm appointments while keeping the shop running smoothly.
- Communicate clearly with technicians and managers to ensure everyone is on the same page.
- Keep records accurate and organized — attention to detail keeps customers happy and operations efficient.
- Track progress on each vehicle and ensure every promise made to the customer is kept.
Building Relationships & Customer Loyalty
- Proactively suggest helpful services or maintenance based on customer needs — never pressure, always support.
- Make every customer feel like family — follow up after visits to thank them and check on their experience.
- Handle any issues quickly and professionally, always aiming for a positive resolution that earns trust and repeat business.
Qualifications & Skills
What You Bring:
- A natural ability to connect with people and make them feel comfortable.
- Strong communication skills — you know how to explain things clearly and kindly.
- A professional, reliable, and upbeat attitude.
- Excellent organization and time management.
- A problem-solver’s mindset — you stay calm and focused even when things get busy.
- Prior customer service experience in retail, hospitality, or a service-based environment (automotive experience a plus, but not required).
Why You’ll Love It Here
- You’ll be part of a team that cares about people — not just cars.
- Every day brings a new opportunity to make someone’s day better.
- We offer training, growth opportunities, and a supportive team that treats you like family.
Create a job alert for this search
Automotive - Service Advisor • Sacramento, CA, US
Similar jobs
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
We are seeking exceptional Automotive Technicians to join our rapidly growing dealership.Are you looking for a dynamic and rewarding career that offers fantastic earning potential and a supportive ...Show more
As a Advanced Field Service Engineer - DDC Building Automation here at Honeywell, you will have the opportunity to utilize your expertise in Building Automation Systems Programming & Commissioning ...Show more)
Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician.To support this Kia Retailer initiative,...Show more
We are a global climate technologies company engineered for sustainability.Our mission is to create efficient residential, commercial, and industrial environments through innovative HVACR technolog...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more
SpeeDee Oil Change & Auto Service Folsom, CA 6604 Folsom Auburn Road Folsom, CA 95630 PART TIME - FULL TIME POSITION OPEN.We are looking for an Automotive Technician to join our successful service ...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more
Elk Grove - 8185 East Stockton Blvd, Sacramento, California, 95828.CarMax, the way your career should be! .PM Shift - Monday - Friday, 3PM - 12AM.CarMax is now hiring Automotive Technicians! Start ...Show more
We’re looking for Automotive Mechanics with a minimum of 5 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.As an Experie...Show more
As a Technician at Hyundai of Elk Grove, you will play a critical role in ensuring the optimal performance and safety of vehicles within our retail trade environment.Your expertise will directly co...Show more
Careers Advancement Opportunities.We are looking for an Automotive Technician to join our successful dealership service center.As an Automotive Technician, you will be responsible for diagnosing an...Show more
Directs and coordinates activities of the residential advisors on assigned shift.Responsible for residential activities within the dormitory providing for maximum program coordination, student disc...Show more
PART TIME - FULL TIME POSITION OPEN.Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and b...Show more
Meineke Car Care is seeking productive Lub Technicians to become an integral part of our team.We are looking for additional team members to handle increased volume.You will diagnose, adjust, repair...Show more
Fairfield - 2955 Auto Mall Pkwy, Fairfield, California, 94533.CarMax, the way your career should be! .CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax.Ensure every ve...Show more
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl...Show more
An exciting opportunity awaits for a Automotive Support Associate to follow safety procedures and company policies, work collaboratively across teams and departments, and provide excellent service ...Show more
Remote Customer Service Representative – Product Testing
GLOCPA • Elk Grove, California
Remote
Full-time
Last updated: 30+ days ago • Promoted
Automotive Technician
DataClover • Rocklin, CA, United States
Full-time
Last updated: 13 days ago • Promoted
Advanced Field Service Engineer - 5K Sign-on Bonus
Honeywell • Sacramento, CA, United States
Full-time
Last updated: 5 days ago • Promoted
Military Veteran Automotive Technician - Elk Grove Kia
Kia Veterans Technician Apprenticeship Program (VTAP) • Elk Grove, CA, United States
Full-time
Last updated: 6 days ago • Promoted
Advanced Field Service Specialist
Copeland • Sacramento, CA, United States
Full-time
Last updated: 5 days ago • Promoted
Remote Customer Service / Benefits Advisor
Professional Career Solutions • Lincoln, California
Remote
Full-time +1
Last updated: 30+ days ago
Automotive Fluid Service Technician
D&d Automotive Group Llc • Folsom, CA, United States
Full-time +1
Last updated: 5 days ago • Promoted
Remote Benefits Advisor (50k-90k per year)
Professional Careers • Lincoln, California
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Lead Automotive Technician
CarMax • Rancho Cordova, California, US
Full-time
Last updated: 3 hours ago • Promoted • New!
Senior Auto Mechanic
Carvana • Rocklin, CA
Full-time
Quick Apply
Last updated: 30+ days ago
Automotive Technician
Elk Grove Hyundai • Elk Grove, CA, United States
Full-time
Last updated: 13 days ago • Promoted
Automotive Technician
ROCKLIN SMOG AND AUTO REPAIR • Rocklin, CA, United States
Full-time
Last updated: 13 days ago • Promoted
Senior Residential Advisor (56160)
Adams and Associates, Inc. • Sacramento, CA, United States
Full-time
Last updated: 6 days ago • Promoted
Automotive Fluid Service Technician
SpeeDee Oil Change and Auto Service • Folsom, CA, United States
Full-time +1
Last updated: 5 days ago • Promoted
Lube Technician
Meineke • Elk Grove, CA, United States
Full-time
Last updated: 6 days ago • Promoted
Automotive Technician - 2nd Shift
Carmax • Sacramento, CA, US
Full-time
Last updated: 5 days ago • Promoted
Automotive Technician
Bridgestone Americas • Lincoln, CA, United States
Full-time +2
Last updated: 6 days ago • Promoted
Automotive Support Associate
TradeJobsWorkforce • 94206 Sacramento, CA, US
Full-time
Last updated: 30+ days ago • Promoted