Epic Analyst - FT - Days

Job Details

Job Location

HAMILTON HEALTH CARE SYSTEM - DALTON, GA

Position Type

Full Time

Job Shift

Days

Job Category

Information Services / IT / PBX Operator

Description

JOB SUMMARY

The Epic ASAP Analyst supports the mission of the facility by configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software.

Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications.

Demonstrates solid analyst skills, advanced technical / maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement.

Must be able to analyze business issues / requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Qualifications

JOB QUALIFICATIONS

Education : Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. BSN / certification expected within reasonable time period.

Licensure : Current RN license in the State of Georgia or a multi-state license meeting eNLC criteria or other current clinical license. Epic Certification is required (May hire into position without certification, but must attain certification within first 45 days of Vitruvian Health sponsored Epic training to continue employment).

Experience : Two (2+) years of applicable IT or clinical experience. One (1+) year of Hospital / Health Care organizational experience.

Skills :

• Epic ASAP Certification preferred. Prior analyst or end-user experience working with inpatient / emergency department clinical systems, work history / knowledge of inpatient / emergency department nursing workflows, and a work history in healthcare is preferred.
• Requires in depth knowledge and experience. Has developed deep conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Understands workflows and makes thoughtful recommendations on the fly. Creates unique solutions based on experiences and knowledge of other's build / configure and workflows.
• Incorporates future software direction into recommendations. Demonstrated ability to collaborate effectively with others, gain trust and build / configure strong relationships. Flexibility and adaptability with respect to changing end user business needs. Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence bring effective solutions to complex customer problems. The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity. A highly motivated, detail and service oriented individual that enjoys working with others in a team, that can accurately set priorities, work effectively with minimal direction in a job environment involving creative leadership, possessing written and verbal communication skills, problem solving, organizational and technical skills which include PC familiarization; A technical and functional understanding of hospital, clinic, and related information systems that will allow credibility in the eyes of Vitruvian Health (VH) management, end users, other Informatics Team members, consultants and vendors; Computer skill set and / or enhanced specialty area workflow knowledge that encompasses intrinsic troubleshooting knowledge and operation optimization strategies; Familiar with a variety of the field's code sets, concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected while enforcing established standards. Additionally, the Epic Analyst may provide consultation on complex projects, and is considered to be a top level contributor / specialist that can make it happen. A working knowledge of processes performed by the specific areas in health information served; administrative, operational and technical skills necessary to properly identify, justify and fulfill departmental automation requirements; ability to work with and utilize to the best advantage the VH representatives of various vendors and consultants; a mature individual with a strong sense of customer service, organization, optimization, and continuous improvement.