Commercial Account Manager - Elk Grove IL

Job / Position Summary

Fathom Manufacturing is seeking a results-driven Commercial Account Manager to drive customer growth, margin expansion, and cross-site selling within the greater Chicagoland manufacturing ecosystem. This role is embedded at our Elk Grove Village facility - one of the most strategically positioned manufacturing hubs in the country - and is responsible for expanding our customer footprint within a 100-mile radius.

This is a high-impact, high-visibility role for a commercial professional who thrives in fast-paced environments, understands how to unlock growth at the site level, and wants to play a direct role in shaping the future of a key facility within a leading national advanced manufacturing network.

Primary Responsibilities

• Drive Regional Growth : Proactively identify, pursue, and win new customers within a 100-mile radius of Elk Grove Village, leveraging Fathom's full capabilities across CNC machining, additive manufacturing, sheet metal, and more.
• Increase Site Utilization : Own the commercial responsibility for keeping the Elk Grove site at or above 80% production capacity , aligning growth with operational readiness.
• Cross-Sell Across Network : Expand customer relationships beyond Elk Grove by introducing adjacent Fathom capabilities and facilities to meet broader customer needs.
• Deliver Financial Impact : Partner closely with the Site GM and Finance to ensure site-level EBITDA targets are met or exceeded through mix improvement, pricing strategy, and volume growth.
• Own Commercial Reporting : Ensure timely and accurate reporting of site-level commercial KPIs to the Executive Leadership Team (ELT), including win rates, quote velocity, pipeline growth, and customer retention metrics.
• Partner Cross-Functionally : Work in tight coordination with marketing, quoting, project management, customer service, and centralized RevOps teams to deliver a seamless customer experience and maximize win probability.

Knowledge, Skills, and Abilities

Why This Role

This is not a traditional account management role. This is a commercial ownership opportunity - with the tools, autonomy, and support to grow a manufacturing facility's customer base and financial performance. You'll be the face of the Elk Grove site to the local market and a critical driver of its success.

Top performers in this role have a clear path toward senior commercial leadership , including site leadership and expanded strategic responsibilities.

What we offer :

Health Benefits : Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.

Additional Benefits : Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan

Employee Perks : Discounts on products and services and a pretty cool boss.

Equal Opportunity Employer / Veterans / Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.