Job Title
Assist customers by answering questions, escorting customers to products and providing product information. Stock merchandise and / or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Model "Customer1st" behavior; deliver and encourage other associates to deliver excellent customer service
Answer customer questions; provide product information
Stock / restock shelves, displays, and other merchandising areas
Maintain stockroom standards
Build ends / displays / signs
Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate / remove security tags from products at point of sale
Condition shelves / displays
Put away returned merchandise
Perform price checks; cashier duties
Comply with corporate policies and all safety guidelines / standards
Promote and follow Company initiatives
Must be able to perform the essential functions of this position with or without reasonable accommodation
Price Changing :
- Maintain merchandise price integrity and all signage; complete all price changes prior to store opening; process price change paperwork; research / correct audits
Ordering :
Order merchandise; process orders, including Computer Assisted Ordering; Monitor overstock / understock conditionsFreight Person in Charge (PIC) :
Supervise / train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies / divisional standards : signing, recovery, stockroom, freight receiving / freight stocking, housekeeping standards, and all safety guidelines / standardsWine / Spirits Clerk (WA only) :
Stock wine / spirits; follow planograms and wine planners for display items; Manage ordering, product received, pricing issues, and overstock / out of stock itemsHost / Hostess :
Serve customers in friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to Customers by influencing their preferences; maintain sanity standards in bar areaQualifications
Minimum :
High school diploma or general education degree (GED); or combination of relevant education and experience.Minimum 18 years of age / 19 in Idaho and 19 in Alaska if selling tobaccoAbility to pass drug testAbility to work in a fast-paced environmentAbility to work weekends on a regular basis; overtime as neededAccuracy / attention to detailAbility to organize / prioritize tasks / projectsFamiliarity with industry / technical terms / processesAbility to operate forklift, compactor, pallet jack, ShelfPrice Audit (SPA), Telzon, SwiftachWine / Spirits Order Clerk : Basic wine / spirits knowledgeKnowledge of Washington State Liquor laws that pertain to retail selling of productDesired :
Knowledge of company policies, procedures, and organizational structureRelated experience