Overview
Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand. As a customer service representative in our Dutch customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.
What you will do
- Communicate through chat and phone with subscribers
- Answer how-to questions about payment
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions and navigating the application
Qualifications
Excellent language skills in DutchGood communication skills in English (B2+ level)Great communication and soft skills, as well as problem-solving abilitiesComputer knowledge / tech savvinessWork experience in customer support is an advantageWhat we offer
Complete support to help you relocate to Greece : flight tickets, hotel accommodation, and house-searching assistance (all at no cost to you)Competitive monthly salary plus two extra salaries per yearReferral Program : Bring your friends and receive great bonusesHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth and development opportunitiesSpecial events and community & social responsibility initiativesFree online Greek language coursesState-of-the-art premises with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company by developing strong experience and skills while representing one of the biggest brands worldwide. The company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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