Practice Manager
Prisma Health Urgent Care by WellStreet is looking for a dynamic Practice Manager! We have an opening for our Laurens location. Read below to learn more about us!
Position Summary :
Responsible for managing the day-to-day operational activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and clinical staff to ensure compliance with WellStreet policies and procedures and regulatory requirements. Manages annual budget, develops and achieves desired performance goals, develops and implements center marketing strategies. Partner and collaborate with assigned Medical Director for continuous, clinical excellence. Establish and sustain an environment that supports the WellStreet mission and core values.
Minimum Qualifications :
- Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
- Experience in urgent care and occupational medicine is preferred.
- High School Diploma
Required Skills :
Building and leading high-performance teamsCritical thinking and business analytics (budget management, goal setting, creative problem solving)Performance management (annual performance, evaluations, coaching, mentoring, and progressive disciplinary actions)Verbal, written and presentation skills across varying professional levels (patients, physicians, clinical staff, senior leadership)Staff schedulingManaging competing prioritiesBuilding and maintaining cross-functional relationshipsDuties and Responsibilities :
Lead Urgent Care / Occupational Medicine Center's clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectivenessCreate and foster a working environment that fosters teammate engagement and aligns with the WellStreet core values and pursues the missionExercise fiscal and operational practices to meet or exceed annual budget and key performance indicatorsDevelop and communicate annual center vision and goalsPartner and collaborate with physician Site Director to ensure clinical standards, regulatory requirements, and operational workflows support the WellStreet missionDevelop and manage monthly work schedules of administrative and clinical direct reportsEnsure clinical and administrative teams perform assigned responsibilities in accordance with WellStreet policies and regulatory requirementsConduct timely annual performance evaluations and professional development coaching to direct reportsHire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needsConduct progressive disciplinary action in accordance with WellStreet Human Resources policies and proceduresEnsure timely billing, AR and other charge capture reconciliationsAssure appropriate levels of medical supplies and equipment are in inventory to meet patient care needsPartner and collaborate with the Marketing and Public Relations department to develop center level marketing strategiesPerform business development activities to promote center growth and local community awareness of urgent care servicesSupport the WellStreet vision and mission through active leadership, innovation, collaboration and living the core valuePerform additional responsibilities as assignedEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.