Customer Service Manager - 2nd Shift (Cincinnati)

About the role :

As a Customer Service Manager for TQL, you will be leading a team based in Cincinnati who is directly responsible for the daily support of our sales teams. This team works second shift and works in unison with team based in San Antonio. This role includes supervising team performance, interviewing, hiring, and coaching team members and leadership, ensuring sales accounts are supported, and conducting regular account reviews to reallocate resources. Historically we promote internally, but our rapid growth and expansion has created an opportunity for a highly driven leader to join the TQL team.

Whats in it for you :

• $75,000-$90,000 base salary, performance bonuses and long-term incentive program
• Join a well-established, respected industry leader and brand
• Comprehensive benefits package with 401k and company match
• We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes Americas Best Employers (2022)

What youll be doing :

What you need :

Where you'll be : 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.