CSP Support Tech

Title : CSP Support Tech

State Role Title : Admin and Office Spec III

Hiring Range : $43050 -$49507

Pay Band : 3

Agency : Department of Motor Vehicles

Location : Richmond VA.

Agency Website :

Recruitment Type : General Public - G

Job Duties

The Virginia Department of Motor Vehicles (DMV) is seeking a CSP Support Technician. The Conviction & Suspension Processing (CSP) Support Technician is a key part of the Driver Services Administration Division. This role ensures the accurate processing of driver history records and compliance with motor vehicle laws. Responsibilities include managing high-volume mail requests customer inquiries and processing legal documents such as court orders contributing to the divisions mission to maintain accurate driver records to uphold public safety.

The Driver Monitoring Division within the Driver Services Administration enhances roadway safety by monitoring and maintaining up-to-date records of driver behaviors and sanctions. The division tracks driving records ensures compliance with suspensions revocations and reinstatements as well as provides timely notifications to drivers and law enforcement all aimed at reducing risks on the roads.

The Virginia Department of Motor Vehicles (DMV) headquartered in Richmond Virginia serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered additionDMVserves many businesses including dealers fuel tax customers rental companies driving schools other state agencies local governments and non-profit upon five fundamental core values : Trustworthiness Respect Accountability Integrity and Teamwork (TRAIT). We dont just talk about our core values. We live them!

Minimum Qualifications

Ability to read analyze and apply motor vehicle laws and court orders accurately.

Strong verbal and written skills for effectively interacting with courts attorneys law enforcement and DMV staff.

Skilled in using Microsoft Office to manage records and process legal documents.

Ability to handle complex customer inquiries and meet deadlines while managing multiple tasks in a high-demand environment.

Ability to collaborate in a team-oriented fast-paced environment and adapt to changing priorities.

Additional Considerations

Skilled in using DMV-specific software (e.g. OnBase CAIS)

Experience interpreting and applying motor vehicle laws and processing court documents.

Experience processing legal documents and managing confidential customer information

Special Instructions

You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

Submission of an online application is required. DMV does not accept applications resumes cover letters any other format. When applying for jobs please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and / or interview processes per the Americans with Disability Act. Contact for assistance.

Minorities individuals with disabilities Veterans and people with National Service experience are encouraged to apply. EEO / AA / TT

Contact Information

Name : DMV Employment

Phone : Email :

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.

Key Skills

Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 43050 - 49507