Associate Director, Manufacturing Support

Job Description Summary

The Associate Director Manufacturing Support leads cross-functional support for compounding parts preparation, syringe & vial filling, visual inspection, and assembly & packaging. This role oversees the investigation portfolio, change control facilitation, finite scheduling, SOP authorship, and continuous improvement initiatives to ensure safe, compliant, and efficient operations. The position drives standardization across functions, enables timely lot disposition, and provides transparent performance reporting to the Site Leadership Team (SLT). This role will have approximately 12 direct reports.

Location

This role is located in Durham, NC.

Relocation assistance is not available for this position.

Key Responsibilities

• Provide oversight and monitoring of the site investigation portfolio ensuring compliance with relevant SOPs and escalation to SLT as required.
• Lead and manage teams that author, own, and facilitate investigations and corrective and preventive actions (CAPAs) spanning manufacturing, quality control, supply chain, engineering, and other site functions.
• Lead a team that facilitates change controls, capital projects, and process changes.
• Lead development and management of detailed task-based finite schedules to align multi-functional activities and ensure seamless execution across compounding parts prep, filling, inspection, and assembly & packaging.
• Author, review, and approve Standard Operating Procedures (SOPs) and related cGMP documentation; ensure clarity, compliance, and usability for shop-floor personnel.
• Establish and implement a visual factory manufacturing system to enable real-time shop-floor-to-leadership communication of status, risks, and performance.
• Identify and lead continuous improvement projects focused on safety, quality delivery, and cost; leverage lean and operational excellence methodologies to reduce variability and waste.
• Partner closely with Manufacturing, QA, QC, Engineering, Supply Chain, MSAT, and HSE to synchronize priorities and mitigate risks.
• Coach, mentor, and develop team members; drive a culture of accountability, collaboration, and proactive problem-solving.
• Perform other related job duties as assigned.

Key Performance Indicators

Core Areas of Responsibility

Requirements

Work Environment & Physical Requirements

On-site role supporting GMP manufacturing areas (compounding parts preparation, filling, inspection, packaging); adherence to gowning and safety procedures required. Ability to work in controlled / cleanroom environments and coordinate across shifts to meet operational needs. May require off-hours support to meet production schedules and investigation timelines.

Compensation and Benefit Summary

The pay range for this position at commencement of employment is expected to be between $132,300 and $245,700 per year. While salary ranges are effective from 1 / 1 / 25 through 12 / 31 / 25, fluctuations in the job market may necessitate adjustments. Final pay determinations will depend on various factors including but not limited to geographic location, experience level, knowledge, skills and abilities. The total compensation package may also include a sign-on bonus, restricted stock units and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Members of the company will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time for reasons related to individual performance, company or team performance and market factors.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position, please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Employment Type

Full-Time

Experience

years

Vacancy

Yearly Salary

132,300 - 245,700

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