Cashier - The Parks Mall

Cashier Position

As a cashier you are accountable for the customer service and sales experience including maintaining checkout standards assisting with general operations such as omnichannel recovery and inventory and upholding performance standards relative to shrink safety and meeting performance standards associated with the role. Primary responsibilities include customer service and sales greets and assists customers while providing excellent customer service demonstrates WORTH behaviors consistently partners where needed for additional support actively and enthusiastically engages customer while working to resolve problems and assist with credit rewards and gift card programs promotes Findmore and other programs intended to drive sales and enhance customer service checkout standards completes checkout processes including returns and re-ticketing assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment proactively calls for assistance when additional help is needed in checkout general operations assists with omnichannel efforts as needed assists with recovery put backs and fitting room maintenance as needed participates in annual inventory processes performance standards supports company shrink and safety initiatives meets established performance standards for the role on a consistent basis including the company's iCAP program product and service sales customer service profit productivity and attendance core competencies and accomplishments to achieve success at JCPenney a cashier will possess the following solve problems and make smart decisions that drive sales profit or customer service execute your work efficiently and effectively inspire strong performance in yourself and others provide great customer service cooperate and build positive inclusive and respectful relationships take accountability for your actions and outcomes proactively find ways to improve the customer experience show the confidence and courage to do what is right take action with energy and urgency results solves problems and makes smart decisions that drive sales profit and customer service executes work effectively and efficiently holds self accountable to a high standard to achieve results adapts quickly to changing situations with energy and a positive attitude ownership provides great customer service cooperates and builds positive inclusive and respectful relationships takes accountability for own actions and outcomes intensity proactively finds ways to improve the customer experience shows the confidence and courage to do what is right takes action with energy and urgency at this time JCPenney does not anticipate closing this job opportunity what you get if eligible we offer a competitive benefits package including medical dental vision term life insurance paid vacation / holidays and 401(k) with company match all associates are eligible for an associate discount on JCPenney merchandise for paid holidays associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year all store hourly associates scheduled to work on a designated holiday will receive additional compensation for paid vacation days as well as eligibility requirements for other benefits please visit http : / / www.yourjcpbenefits.com about JCPenney JCPenney is the shopping destination for diverse working American families with inclusivity at its core the company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style quality and value JCPenney offers a broad portfolio of fashion apparel home beauty and jewelry from national and private brands and provides personal services including salon portrait and optical the company and its 50000 associates worldwide serve customers where when and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico in 2022 JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement pay range USD $12.00 / hr - USD $15.00 / hr