Administrative Support Specialist
Under general supervision, this position provides administrative support in the management of departmental projects or programs and staff. Reports to the Fire Chief or designee.
Performs administrative support work such as word processing, creating spreadsheets, data entry and retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used; reviews forms, data and other information to ensure accuracy and conformance to established policies and procedures.
Maintains filing and records systems, office supplies and coordinates equipment and facility repairs.
Interacts with the public and others outside the work unit to obtain and provide information and assistance; and may screen and respond to inquiries and complaints and provides information on policies and procedures.
Reviews and processes personnel training and travel documents; processes financial cash turn-in forms; provides department reports to customers; conducts medical reporting quality reviews; and processes fire inspection invoices.
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.
Has general knowledge of general office practices, methods and procedures used by the city. Has considerable knowledge of computer system and standard software applications used in an office setting. Has some knowledge of ethical guidelines applicable to the position as outlined by professional standards and / or federal, state and local laws, rules and regulations. Is skilled in the use of common office equipment, spreadsheets and file maintenance programs. Is able to prepare and maintain accurate personnel records. Is able to explain personnel matters to city employees. Is able to make routine administrative decisions independently in accordance with laws, regulations and city policies and procedures. Is able to analyze and interpret policy and procedural guidelines to resolve problems and questions. Is able to exercise considerable tact and courtesy in frequent contact with the public. Is able to exercise tact and discretion in handling confidential personnel information. Is able to establish and maintain effective working relationships as necessitated by work assignments.
Associates Degree in Business Administration, Public Administration or related field, and 3-5 years of responsible administrative experience, or an equivalent combination of education and experience
An acceptable general background check to include a local and state criminal history check and sex offender registry check.
A valid driver's license with an acceptable driving record.
Administrative Coordinator • Portsmouth, VA, US