Talent.com
Senior Sales Engineer
Senior Sales EngineerFranklin Electric • Waunakee, WI, US
Senior Sales Engineer

Senior Sales Engineer

Franklin Electric • Waunakee, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Description
Responsible for providing high-level, product-specific technical information and support to internal and external customers. Advises and recommends solutions to customers while presenting additional products and services as warranted.

Key Responsibilities
  • Generate quotes for water treatment systems.
  • Provides technical support and troubleshooting for product lines through e-mail and phone to internal and or external customers.
  • Provides scheduled and emergency onsite technical support to customers as required.
  • Interacts directly with clients/customers to resolve technical issues in a timely manner; uses knowledge and expertise to discern appropriate solutions.
  • Identifies opportunities for additional sales to ensure customer needs are met and growth opportunities are maximized.
  • Assists customers in implementing products and advises on their proper use.
  • Follows up with customers to verify that solutions are successful.
  • Reviews owner/operator manuals.
  • Acquires and maintains current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers; records these resolutions for general use.
  • Possess and further develops a deep understanding of water treatment applications.
  • Uses judgment to determine the proper resources to fix issues.
  • Tracks open customer issues and communicates the status to customers.
  • Develops tools, training and methodologies to support team and business growth.
  • Performs other related duties as required or assigned.


Skills Knowledge and Expertise
Skills and Abilities
  • Applies excellent judgment skills to properly evaluate situations and immediately provide effective solutions.
  • Effectively communicates information and responds to questions in person-to-person and small group situations with vendors, internal and external customers, the general public, and other employees of the organization.
  • Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
  • Writes routine reports and correspondence.
  • Adds, subtracts, multiplies, and divides numbers (using currency and other forms of measurement).
  • Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
  • Deals with problems involving several known variables in situations of complex nature.
  • Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
  • Frequently makes decisions of major importance, which may affect the work operations of other employees and/or clientele to a major degree.
  • Completes intermediate and complex tasks.
  • Uses noncomplex and complex machines and equipment.
Education and Experience
  • Equivalent of four years of high school (required).
  • Minimum five years of related water treatment experience (required).
Computer Skills
  • Spreadsheet, word processing/typing, database, alph

Benefits
Franklin Electric is committed to offering its employees a comprehensive benefit package at a competitive cost. The Franklin Electric benefit program is designed to offer eligible employees the flexibility to select benefits that best suit their individual needs and goals. Franklin Electric offers a generous and expansive benefit program, including employer sponsored disability and life insurance, as well as options for medical, dental and vision. The benefit program reflects Franklin Electric’s dedication to its employees and also offers a variety of voluntary product offerings on top of the basic benefit plan. Finally, Franklin Electric offers a generous 401(k) program with a company provided match and service contribution for eligible employees. Significant costs are assumed by Franklin Electric as part of its continuing commitment to provide a holistic benefit program.

Becoming a part of the Franklin team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company, but more importantly, be satisfied in knowing you make a difference.
Create a job alert for this search

Senior Sales Engineer • Waunakee, WI, US

Similar jobs

Senior Software Engineer

Sub-Zero & Wolf ApplianceMadison, WI, United States
Full-time

Our embedded software engineers craft and innovate on truly unique and sophisticated controls platforms.As part of our team, you will be responsible for building high-quality software features dail...Show more

 • Promoted

Certified Cloud Engineer AWS

Nava Software SolutionsMadison, WI, United States
Full-time

NAVA Software solutions is looking for a Certified Cloud Engineer/ AWS Engineer.Certified Cloud Engineer/ AWS Engineer.Location: Remote project (Need to be based in WI state).The Enterprise Analyti...Show more

 • Promoted

Senior SAP Engineer, Application Development and Maintenance

Cardinal HealthMadison, WI, United States
Full-time

Headquartered in Dublin, Ohio, Cardinal Health, Inc.NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers...Show more

 • Promoted

Sales Engineer

Educated Solutions CorpMadison, WI, United States
Full-time

Our client, an HVAC/R manufacturer's representative based in Wisconsin is seeking a Sales Engineer to add to its team in Madison, WI.This business provides HVAC sales to a variety of commercial cli...Show more

 • Promoted

Sr Buyer - GCG Custom Engineered Solutions

GCGMadison, WI, United States
Full-time

GCG Custom Engineered Solutions (CES) (https://www.This role offers an excellent opportunity for someone looking to grow their purchasing career who is ready to take on more responsibility, learn f...Show more

 • Promoted

Senior Software Engineer (IC3) - US Citizenship Required

OracleMadison, WI, United States
Full-time

Oracle Health Patient Accounting.SaaS products and services designed to fully automate insurance and patient billing while providing a first-class experience for end users.We operate with an AI-fir...Show more

 • Promoted

Senior Generation Engineer

Alliant EnergyPardeeville, WI, United States
Full-time

Bring YOUR energy to Alliant Energy!.At Alliant Energy, our purpose is to serve customers and build stronger communities.We are passionate about powering beyond the market challenges of today, whil...Show more

 • Promoted

Sales Engineer, CommercialUnited States - Remote

MotiveMadison, WI, United States
Remote
Full-time

Sales Engineer, CommercialMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.For the first time ever, safety, operation...Show more

 • Promoted

Senior Data Engineer

Kaav Inc.Madison, WI, United States
Full-time

Senior Data Engineer (Snowflake/ Informatica).In this role, you will lead the design, development, implementation, enhancement, and maintenance of data pipelines across multiple technology platform...Show more

 • Promoted

Sales Engineer

TrellixMadison, WI, United States
Full-time

Trellix is a global company redefining the future of cybersecurity.The company's comprehensive, open, and native cybersecurity platform helps organizations confronted by today's most advanced threa...Show more

 • Promoted

Senior Sales Executive

FindLawMadison, WI, United States
Full-time

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to ...Show more

 • Promoted

Senior Software Development Engineer, Android

Ford Motor CompanyMadison, WI, United States
Full-time

The Ford App is a world-class customer-facing mobile application used by millions of customers around the world.We are looking for a customer-centric senior software engineer who embraces lean and ...Show more

 • Promoted

Senior Patching Engineer

EnsonoMadison, WI, United States
Full-time

Senior Patching EngineerMadison, WIJR012873.Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things.We enable our clients to achieve key business...Show more

 • Promoted

Senior Mechanical Engineer | Madison, WI

IMEG CorpMadison, WI, United States
Full-time

Are you Ready to Engineer Your Career? At IMEG, one of the largest design consulting firms in the U.We work hard and are passionate about what we do but also love to have fun along the way.We celeb...Show more

 • Promoted

Senior Embedded Systems Engineer

ColdQuantaMadison, WI, United States
Full-time

Infleqtion is on a mission to commercialize atom-based quantum technologies that deliver orders-of-magnitude improvements in sensing and computing applications.As a deep-tech startup, we embrace a ...Show more

 • Promoted

Senior Data Engineer

Creative Financial StaffingMadison, WI, United States
Permanent

Data Engineer | Permanent | No Sponsorship Available.The company is financially sound, yet their success is not just defined by their profits; it's about living their core values.Ton of opportunity...Show more

 • Promoted

Manufacturing Senior Design Engineer

RenewAireWaunakee, WI, United States
Full-time

Design the Future of Clean Air | Senior Design Engineer (HVAC).At RenewAire, we're not just designing products-we're shaping the future of indoor air quality.For over 40 years, we've led the way in...Show more

 • Promoted

Principal Customer Solutions Engineer

Rocket SoftwareMadison, WI, United States
Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing!.The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role.They are technically vers...Show more