Director, Operations Earnings Controls (Independent Contractors)

Position Summary

Lead the end-to-end controls strategy for gig-worker earnings and tax operations, ensuring a robust control environment across operational processes, financial reporting, compliance, and technology systems. Design, implement, and maintain IT General Controls (ITGCs) over systems supporting earnings disbursements, tax calculations, onboarding, identity verification, and reporting, partnering closely with engineering and product teams. Oversee SOX / financial control frameworks, including risk assessment, control mapping, documentation, testing, remediation, and ongoing monitoring to ensure readiness for audits and regulatory examinations. Develop and manage compliance and regulatory controls related to worker classification, earnings regulations, tax withholding / reporting, and data governance, ensuring adherence to federal, state, and international requirements. Drive continuous improvement and control optimization, conducting root-cause analysis of control failures, implementing automation where possible, and serving as the primary liaison with internal audit, external audit, risk management, and cross-functional leadership.

What You'll Bring

Extensive Leadership Experience : Demonstrated success in leading large-scale, cross-functional teams and initiatives within complex, matrixed organizations. Strategic and Financial Acumen : Deep expertise in operations, strategy, and finance, with a proven track record of driving organizational growth and financial discipline. Exceptional Communication Skills : Advanced ability to communicate, influence, and build consensus with executive leadership and diverse stakeholder groups. Change Management Expertise : Strong track record in managing organizational change, enhancing team engagement, and fostering a high-performance culture. Analytical and Problem-Solving Excellence : Superior organizational, analytical, and critical thinking skills, with the ability to synthesize complex data into actionable insights for senior leaders.

Minimum Qualifications

Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications

Working on cross-functional teams or projects Masters : Business Administration Project Management - Project Management Professional - Certification

Primary Location

805 Se Moberly Ln, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.