Clinical Application Analyst (PACS) (Mount Laurel)

Job Summary :

A skilled and experienced Radiology IT Applications Support Specialist is sought to provide advanced application support for radiology applications. This role is crucial for the seamless operation, optimization, and ongoing maintenance of PACS, RIS, voice recognition, and other related clinical imaging applications. This person will be a key resource in troubleshooting complex technical issues, implementing system upgrades and integrations, and ensuring radiology staff can effectively utilize the technology to deliver exceptional patient care.

Key Responsibilities :

Provide Advanced Application Support :

• Serve as primary support point for complex technical issues related to PACS, RIS, voice recognition, and other clinical imaging applications.
• Diagnose and resolve intricate software and workflow issues, working collaboratively with vendors and internal IT teams.
• Monitor system performance and proactively identify potential problems, ensuring system uptime and optimal efficiency.
• Support system upgrades, patch installations, and infrastructure changes impacting radiology systems, including regression testing and end-user support.
• Participate in on-call rotations to provide support outside of normal business hours, addressing critical system issues in a timely manner.

Workflow Optimization and System Integration :

Technical Expertise and Knowledge Transfer :

Collaboration and Communication :

Security and Compliance :

Qualifications :