General Description :
Establish and build Supplemental Health Care's reputation and brand throughout the market while recruiting and retaining field talent and clients using while promoting the core values of caring, expertise and service. Achieve individual performance goals by operating the Supplemental Way in exceeding minimum activity standards.
Essential Job Functions :
- Maintain operational excellence through achieving the "Minimum Performance Standards" as outlined
each Fiscal Year which includes :
Achieving standards for all minimum activity requirements including touches, interviews and submissions
Support gross profit (GP) goals of the Division with value calculator managementSupport Joint Commission standards, referencing and the entire compliance process to achieve 100% complianceAchieve 100% of personal revenue budgetWork directly with Manager to create personal goals and implement a strategy to completeAchieve 90% Retention of field talent through the Talent for Life scorecardMaintain continuous source of information and availability of the active base of field talent and clients; takes appropriate and timely measures to meet the needs of the field talent and clientsMaintain an open line of communication with active field talent and clients with appropriate follow-upManage and be accountable for individual p&l with ownership of how each p&l impacts the Division budgetRecruit, coach, staff, develop, mentor and engage field talentEvaluate and assess applicant's viability for employment for SHC's clients based on each unique job posting. Oversee and direct credentialing and compliance to said job description.Responsible for job postings, email blasts, call blasts and other recruitment functionsResponsible for office success if and when the Manager is absentResponsible for managing field talent across Company linesResponsible for making weekly performance report calls to field talent and clientsSupport recruitment efforts currently underway and those for the futureAct as a team player and mentor to new office talent within the Division and the CompanyRetain flexible schedules in order to service field talent requests and / or handle issues, in addition to support after hours and / or on-call dutiesPresent appropriate features of the Supplemental Advantages to meet field talent needs as well as handle objectionsCommunicate with field talent regarding possible extensions, or other job opportunities once the field talent has completed an assignmentMay manage weekly payroll of all field talentMay assist with housing arrangements for field talentAssist Manager with Human Resources and Quality Assurance functions as it relates to field talentAssist with aging and Accounts ReceivablesHelp to create an environment of high morale, motivation and teamworkNegotiate salary and benefits for each applicant in line with SHC's financial objectives.Has decision making authority to supervise policiesOther duties as assignedPosition may be listed as Senior Recruiting Manager, Recruiting Director, Senior Recruiting Director andAssistant Area Director level according to production and / or past experience
Minimum Skills, Knowledge & Talents :
Knowledge of business and management principles involved in recruiting, staffing, production methods, human resources, and / or similar or relevant work experienceKnowledge of proper grammar, spelling and rules of compositionKnowledge of principles and methods for selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systemsAbility to work independently and with other team membersAbility to organize and complete work in a timely mannerAbility to communicate effectively with all levels of the organizationAbility to multi-taskMust have a working knowledge of computers and software systems including Microsoft Office Products and the Internet; knowledge of internet job boards and internet recruiting preferredMust be able to work for prolonged periods of sitting, typing and use of the phone and computerMust be detail-oriented and highly organizedMust successfully complete onboarding training / tutorials and attend future webcasts / trainings as requiredEqual Opportunity Statement :
We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.
SHC is an Equal Opportunity Employer, including disabled / veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to careers@shccares.comor call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.