Merchant Sales Advisor

Merchant Sales Advisor

Location : 702 W Idaho - Boise, Idaho 83702

Job Summary : The Merchant Sales Advisor serves as an integral member of the key merchant services sales teams in assigned districts and / or segment, within consumer business banking. With a focus on growing client relationships with payment and card processing needs, the Merchant Sales Advisor assists as part of the client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.

Responsibilities

• Acquire new merchant services relationships through prospecting external sources within the sales representative's assigned territory, as well as through referrals from client focused teams including but not limited to retail banking, business banking, private banking, and treasury.
• Consult with prospective businesses in identifying the proper payment solution to meet the business needs; present and sell merchant payment processing including credit card, check processing, gift cards, ACH, and the corresponding hardware and software products with small and medium size businesses.
• Identify merchant's other banking needs and work with available KeyBank resources to deliver solutions that meet those needs.
• Prospects small and medium size businesses in sales representative's assigned region to supplement bank referrals.
• Performs other duties as assigned; duties, responsibilities, and / or activities may change or new ones may be assigned at any time with or without notice.

Education Qualifications

Bachelor's degree or equivalent in training and experience (required)

Experience Qualifications

Tactical Skills

Strong financial acumen including the ability to read and understand financial statements

Exceptional negotiating and closing skills

Strong communication skills

Personal Skills

Collaboration : Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals

Influence : Develops basic persuasive arguments and utilizes active listening skills and probing techniques to surface opportunities to influence

Persuasion : Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions; explains others' viewpoints and asks questions to ensure mutual understanding

Practical Skills

Oral & written communication : Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively

Core Competencies

All KeyBank employees are expected to demonstrate Key's values and sustain proficiency in identified leadership competencies.

Driving Requirements

Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.