Donation Specialist

Work Location : Augusta, Maine

Part Time and Full Time shifts available!

Goodwill stores handle hundreds of donations daily, and we are hiring quick-thinking, hard workers to perform light warehouse work. Donation Specialists greet donors, accept donations and then use light machinery to move heavy loads. Donation Specialists can also expect to sort donations by type and quality. Quick decision-making is a must. Goodwill NNE also expects Donation Specialists to be able to say, "no thank you" to items we cannot accept and politely explain why to each customer.

Job Duties :

Imagine working in the "back room" of our store, where each day brings new challenges and experiences. You won't live the same day twice in this job. As a Donation Specialist, you'll receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.

In this role, you'll :

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Minimum Qualifications :

Preferred Qualifications :

Goodwill Northern New England - good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive :

What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.