Director of Hardware Operations

Director Of Hardware Operations

ButterflyMX is looking for a Director of Hardware Operations to join our team in Irvine, CA. This is a high-impact, fast-paced role that requires a special blend of hands-on leadership, technical expertise, and deep industry knowledge. Reporting to the Senior Vice President of Hardware, this position will own several business-critical verticals, including inventory and logistics operations, cost accounting, warranty operations, fulfillment optimization, continuous process and operational scaling, supplier management, and more.

If you are a high-ownership leader with a history of producing results and managing all-star teams, this is the role for you.

Responsibilities :

• Inventory & Logistics Ownership Lead all inventory and logistics operations across vendor and in-house warehouses, including receiving, storage, fulfillment, low-volume assembly, returns, and repairs.
• Financial Accuracy Ensure inventory valuations and financial records always match physical counts and statuses; oversee and correct discrepancies in inventory-related financial transactions.
• Inventory Availability & Accuracy Prevent stockouts, minimize carrying costs, and maintain full traceability of all components and finished goods from receipt through shipment.
• Warranty Operations Manage warranty tracking, in- and out-of-warranty status, warranty cost controls, and reserve planning; ensure repair parts and personnel are in place for timely resolution.
• Fulfillment & Reverse Logistics Optimization Continuously evaluate carriers, delivery methods, and 3PL options to improve efficiency, speed, and cost-effectiveness.
• Process Development Design, implement, and enforce scalable, repeatable processes for receiving, inventory control, fulfillment, and returns to ensure consistent reliability.
• Cross-Functional Collaboration Partner with Hardware Engineering, Product, and Finance teams to enable smooth new product introductions, maintain hardware quality, and align operations with business objectives.

Requirements :