Customs Entry Writer

Overview

Janel Group is seeking a Customs Entry Writer to join our team! If you're a high-energy, customer-focused, freight forwarding professional who wants to continue building your customs brokerage and freight-forwarding career with a fast-paced industry leader, we'd love to talk!

This position is in-office based in our Pawtucket, RI office. There is flexibility for this position to also be based out of our Lynnfield, MA or North Haven, CT offices.

Key Responsibilities

• Prepare Customs entry documentation and file Customs entry in compliance with US Customs regulations
• Monitor, track and update clients on their air and sea shipments
• Proactively and aggressively resolve customs and transportation issues with a customer-centered focus
• Collaborate with the team to deliver outstanding service to our customers while leveraging opportunities to grow our business
• Manage shipments end-to-end, including opening files and filing ISFs, for international ocean, air, and domestic shipments
• Data entry of client shipment detail and update of shipment milestones
• Address various internal and external customer questions and concerns regarding shipments, status, services, carriers, and other needs
• Actively communicate with customers on a regular basis to ensure 100% satisfaction
• File Partner Government Agency (PGA) data sets (FDA, F&W, USDA, FSIS, etc.)

Qualifications

Benefits

About You

About Us

At Janel Group, we believe that the global logistics economy starts here! For over 45 years, we've delivered the best customer experience in the marketplace. We are building something enduring and much bigger than ourselves which is why we created an environment that encourages your growth and development. Janel knows our culture is our business and culture starts with our values : Teamwork, Hustle, Transparency, Humility, Positivity, and Long-view.

To learn more about Janel Group, visit us at www.janelgroup.com

Next Steps

If you're highly motivated, seeking a challenging and rewarding position, and want to be part of what we're building at Janel Group, apply today with your resume!

Janel Group is an equal opportunity employer.

Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national original, veteran or disability status.

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