Head of IT Global Commercial Capabilities

Head of IT Global Commercial Capabilities

Join to apply for the Head of IT Global Commercial Capabilities role at Kraft Heinz.

Job Description

Here at Kraft Heinz, we grow our people to grow our business, because great people make great companies. When you join our team, you can expect access to an array of holistic wellness benefits

• and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to foster diversity, inclusion, and belonging for all employees, and an industry‑leading total rewards package that emphasizes a high discretionary bonus.
• Benefits begin immediately upon hire for salaried employees.

The Head of IT, Commercial Capabilities will lead our global Commercial IT portfolio. This strategic leadership role will be instrumental in shaping and delivering technology solutions that support our commercial functions across zones. The role will drive modernization, standardization, and automation across areas such as Omni Channel Sales, Trade Planning and Investment, Revenue Management, and Commercial Finance.

Responsibilities

Lead, coach, mentor and develop a global team of Portfolio Managers, Product Managers, and Solution Architects to deliver scalable commercial technologies.

Partner with business capability owners and stakeholders to design, deploy, and support solutions that drive value‑based outcomes, leveraging a deep understanding of Omni Channel Sales and Commercial Finance Business Processes.

Own and manage a portfolio of commercial IT initiatives and solutions, including “Customer 360” via Salesforce (CG & Sales Cloud), Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI‑enabled decision support platforms.

Advance multiple Product Teams using a Scaled Agile and DevOps framework.

Drive adoption of internal AI tools to enhance strategic planning, reporting, and scenario modeling.

Collaborate with zone IT leaders to ensure alignment and execution across AEM, CE / NE / East, ANJ, and LATAM.

Ensure all commercial applications are current, secure, and fit for purpose.

Champion innovation by scouting disruptive technologies and integrating industry best practices.

Govern and prioritize initiatives through forums such as the Functional Capabilities Portfolio Review and Digital Portfolio Planning.

Qualifications

Experience leading large‑scale commercial IT portfolios and transformation initiatives.

Experience with “Customer 360” via Salesforce (CG & Sales Cloud) and / or Trade Platform Excellence (TPx, TPM), Product Portfolio & Price Optimization tools, Image Recognition and other retail execution tools, and AI‑enabled decision support platforms.

Deep expertise in commercial technologies and platforms, including trade and revenue management tools.

Experience with AI platforms and integrating them into business workflows.

Prior experience managing third‑party service providers and systems integrators.

15+ years of general management and program / service delivery experience in IT (multifunctional preferable).

10+ years of experience in functional area.

10+ years of people management and development.

Compensation

New Hire Base Salary Range : $184,800.00 – $231,000.00

Bonus : Performance‑based bonus as per plan terms.

Long‑Term Incentive (LTI) : Additional equity compensation.

Benefits

Coverage for employees and eligible dependents through healthcare, dental, vision, 401(k), and other programs. Full benefits begin immediately for salaried employees.

Wellbeing

Physical – Medical, Prescription Drug, Dental, Vision, Screenings / Assessments

Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

Financial – 401(k), Life, Accidental Death & Disability

Location

Chicago / Aon Center

Amsterdam / Noma House

Equal Opportunity Employer

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

#J-18808-Ljbffr