Patient Support Specialist
MIDSTATE SKIN INSTITUTE, LLCLutz, FL, US5 days ago
Job type
- Full-time
- Quick Apply
Job descriptionGreets patients, performs check-in and check-out procedures Answers patient inquiries by phone or in-person Provides patients with appropriate paperwork used to collect information Makes updates to patient files Able to keep important patient information confidential Processes patient payment for products and / or services provided Schedules and confirms patient appointments Verifies insurance eligibility and referral status Regularly check email, voicemail, PracYakker, Promptly, and any other communication systems and ensure timely responses to requests Other duties as assigned Qualifications : Required - High school diploma or equivalent; customer service skills; basic computer and data entry skills; multi-tasker; patience, able to handle stress, positive attitude, team player, takes initiative, able to explain things to patients, problem solver Preferred - Knowledge of Nextech and Klara systems, upbeat personality, quick learner Physical Demands : significant amount of sitting, screen time, typing, and assisting patients; lifting up to 25 lbs.; occasional bending and stretching Work environment : This job operates in a professional, fast-paced office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. There can be some noise and an occasional difficult patient. Powered by JazzHR
Patient Support Specialist Job Description Summary :
- This is a full-time position (40 hours per week) with benefits including health care coverage, paid time off, 401k and more.
- This position reports to the Office Manager.
Essential Functions and Responsibilities :
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Patient Support Specialist • Lutz, FL, US
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