Logistics Specialist

A company is looking for a CX Logistics Specialist.

Key Responsibilities

Collaborate with CX and Logistics teams to address shipping-related customer issues

Anticipate and streamline processes related to international shipping challenges

Communicate with couriers and customers to ensure smooth shipment progress

Required Qualifications

2+ years of experience in international shipping and logistics

Ability to translate complex logistics details into clear communication

Proven track record of solving international shipping problems

Collaborative mindset with experience working alongside CX and sales teams

Curiosity and proactive approach to identifying shipment friction points