Patient Access Coordinator

A company is looking for a Patient Access Coordinator responsible for managing the registration process of patients for outpatient behavioral healthcare.

Key Responsibilities

Manage a high volume of incoming and outgoing calls to ensure a positive customer / patient experience

Document comprehensive demographic and health information into the electronic health record system

Schedule appointments based on intake assessments and provider matrix

Required Qualifications

High school diploma or equivalent required

Associate's degree in Health Administration or related field preferred

One year of customer service or call center experience required, preferably in healthcare

Knowledge of medical terminology, medical insurance, or medical billing preferred

Experience with Microsoft Office Suite required