Associate Director of Customer Insights

A company is looking for an Associate Director, Customer Insights & UX Research.

Key Responsibilities

Lead research for emerging categories and oversee thought leadership and marketing claims initiatives

Act as the go-to insights expert, identifying opportunities where research can drive impact

Design and manage end-to-end research, including vendor selection and methodology design

Required Qualifications

10+ years of experience in consumer insights, market research, and UX research

Demonstrated ability to lead strategic, multi-stakeholder research programs

Proven experience influencing senior leaders and connecting insights to business outcomes

Deep knowledge of both qualitative and quantitative methodologies

Familiarity with healthcare, wellness, or DTC industries is preferred