Job Description
Job Description
Description :
Locations : Orland, CA & Red Bluff, CA
Timios is seeking an Escrow Assistant with the energy, professionalism, and customer-first mindset that drives exceptional results. This position will support both our Orland, CA and Red Bluff, CA offices, and the selected candidate must be able to commute between the two locations for training and coverage as needed.
What You’ll Bring :
- Strong proficiency in all aspects of the real estate closing process
- A collaborative spirit and commitment to working in a supportive, team-oriented environment
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication abilities
Responsibilities :
Responds to client emails within 1 hour of receipt.Open client orders when central processing is not availableReviews the Preliminary Title Report on both Refinance and purchase files. Knows how to review vesting, taxes and liens / judgements and know how to clear to close.Orders all payoffs when rushes are needed. This includes mortgage payoffs and lien / judgement payoffs such as IRS and tax liens.Funding Packages / Signed loan document packages : All assigned funding packages must be completed during the business day to be shipped out same day. Funding packages need to be completed accurately within 30 minutes of beginning the task.Purchase dashboard : The dashboard is the responsibility of the Escrow Assistant. All tasks must be completed prior to closing and follow up critical.As the Escrow Assistant becomes more proficient with processing, the assistant will learn the open to close process of the refinance accounts, with Escrow Officer guidance, and be responsible for maintaining customer service for these accounts and also learn to prepare estimates, funding conditions and balancing and disbursing files.Escrow Officer Assistance : The Escrow Assistant is responsible for assisting your designated Escrow Officer in the closing process. The Escrow Assistant should communicate with the Escrow Officer throughout the day. You are expected to remain flexible and jump in to help other teams as needed.Notary signings : The Escrow Assistant is encouraged to obtain their notary certificate and perform notary signings with clients in the office and outside after hours if available. Also when there is walk in clients. This is at the discretion of the Escrow Officer and the workload during that day.Requirements :
Basic Qualifications :
High School diploma or GED requiredMinimum 3 years’ experience working with Microsoft Outlook, Word, Excel and Adobe ReaderMinimum of 2 years in a client-facing closing role in the Escrow IndustryFamiliar with all concepts and procedures within the Escrow and Title IndustryPhysical Demands :
This position requires sitting for up to 2 hours at a timeMust be able to work at a computer with keyboard and mouse for 8 hours a daySome stooping, bending and lifting up to 25lbs.Must be able to read small printMust be able to commute to Orland and Red BluffJoin our team of dedicated professionals and help us continue delivering the smooth, customer-focused closing experience Timios is known for!
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected.
