Operations Analyst

Job Description

Job Description

We're hiring : Operations Analyst

📍 Somerville, MA (Hybrid – 2+ days / week in office required)

Janji, a mission-based running brand, is seeking an Operations Analyst to join our operations team and help optimize our warehouse operations, assist in customer service, coordinate with our third-party logistics (3PL warehouse), and collaborate with our factories. If you can navigate ambiguity, have a keen eye for detail, and have strong Excel skills, this could be the role for you. This is a full-time, in-person (no exceptions) role ideal for someone with 1–2 years of operations experience looking to grow within a fast-growing brand.

What you'll do :

Wholesale & Order Management

• Troubleshoot and resolve issues with wholesale orders, ensuring accurate fulfillment and timely deliveries.
• Work with our sales and customer service teams to correct order discrepancies, manage order modifications, and ensure happy customers.

Warehouse & Logistics Coordination Management

Factory & Supply Chain Support

Customer Service Support

Data Management & Report

What you bring :

What we offer :

This role is based in our Somerville HQ with hybrid flexibility (minimum two days per week in office).

👉 Apply with your resume and a brief note about why you want to work at Janji

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