Account Manager

JOB DESCRIPTION

Req ID: 340843

We are currently seeking a Account Manager to join our team in Tallahassee, Florida (US-FL), United States (US).

About NTT DATA

NTT DATA is a trusted global innovator of IT and business services. We partner with clients to navigate and simplify the modern complexities of business and technology, delivering insights, solutions, and outcomes that matter most.

Role Overview

NTT DATA is seeking a dedicated Account Manager to serve as the primary liaison a large State & Local customer. This key staff position requires full-time commitment and senior-level engagement to ensure seamless coordination, issue resolution, and strategic communication across all contract activities.

Key Responsibilities

• Serve as the senior manager and primary point of contact for all contract-related services and communications with the customer.
• Lead day-to-day coordination and resolution of contract activities, ensuring timely and effective delivery.
• Represent customer concerns to NTT DATA’s executive and operational leadership.
• Participate in all contract-related workgroups initiated by the customer or NTT DATA.
• Maintain 24/7/365 availability, including designated backup coverage, to support contract operations.

Basic Qualifications

• Minimum 5 years of experience managing government accounts or in a government sales role.
• Minimum 5 years of experience in leading day-to-day activities and project delivery
• Minimum 5 years of experience in the telecommunications industry.
• Strong verbal and written communication skills, with the ability to engage effectively across all organizational levels.

Preferred Qualifications

• Experience managing complex government contracts and service delivery.
• Demonstrated ability to lead cross-functional teams and drive consensus.
• Strong problem-solving and conflict-resolution capabilities.
• Proven knowledge of government business practices, including those specific to the State of Florida and its authorized users.
• Familiarity with State of Florida program goals, operational standards, and reporting requirements.

Why NTT DATA?

• Be part of a global team that values innovation, collaboration, and continuous improvement.
• Work on impactful projects that serve public sector clients and drive meaningful outcomes.
• Access to professional development, mentorship, and career growth opportunities.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $109,688- $253,906. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at