Patient Access Specialist

Job Title : Patient Access Specialist Location : RWJUH

Hamilton Hospital Department Name : Patient Access Services Req :

0000213552 Status : Hourly Shift : Day Pay Range : $21.23 - $26.60 per

hour Pay Transparency : The above reflects the anticipated hourly

wage range for this position if hired to work in New Jersey. The

compensation offered to the candidate selected for the position

will depend on several factors, including the candidate's

educational background, skills and professional experience. Job

Overview : The Patient Access Specialist is responsible for

supporting the efficiency and accuracy of revenue cycle operations

within the Patient Access Department. This role serves as a subject

matter expert in Epic work queue management, denial and rejection

resolution, staff education, and cross-departmental collaboration,

The Specialist will provide timely reporting, analysis, and

guidance to ensure compliance, reduce denials, and enhance

front-end revenue cycle performance, This individual will also

participate in special projects and initiatives as directed by the

Director of Patient Access Services. Qualifications : Required : High

School Diploma 2 years of Patient Access, Revenue Cycle, or related

healthcare experience required, Preferred : Prior Epic system

experience strongly preferred Scheduling Requirements : Full Time

Day Rotating Weekends and Holidays Essential Functions : Work Queue

Management : Monitor, manage, and resolve assigned Epic Patient

Access work queues in a timely and accurate manner Denials and

• Rejections : Review, analyze, and work denial and rejection cases;

provide recommendations for process improvement to reduce

recurrence Education and Training : Provide education, coaching, and

support to Patient Access Representatives to ensure compliance with

registration, insurance verification, authorization, and billing

requirements Collaboration : Partner with clinical and non-clinical

departments to facilitate the resolution of patient access-related

work queue issues and ensure timely account progression Reporting

and Analysis : Compile, maintain, and analyze reports in Microsoft

Excel to identify trends, monitor performance metrics, and support

departmental initiatives Process Improvement : Participate in root

cause analysis of recurring issues and assist in developing action

plans for resolution Special Projects : Support departmental

projects, audits, and initiatives as assigned by the Director of

Patient Access Services Other Duties : Please note this job

description is not designed to cover or contain a comprehensive

listing of activities, duties or responsibilities that are required

of the employee for this job. Duties, responsibilities and

activities may change at any time with or without notice. Benefits

and Perks : At RWJBarnabas Health, our employees are at the heart of

everything we do. Driven by our Total Wellbeing promise, our

market-competitive offerings include comprehensive benefits and

resources to support our employees’ physical, emotional, financial,

personal, career, and community wellbeing. These benefits and

resources include, but are not limited to : Paid Time Off including

Vacation, Holidays, and Sick Time Retirement Plans Medical and

Prescription Drug Insurance Dental and Vision Insurance Disability

and Life Insurance Paid Parental Leave Tuition Reimbursement

Student Loan Planning Support Flexible Spending Accounts Wellness

Programs Voluntary Benefits (e.g., Pet Insurance) Community and

Volunteer Opportunities Discounts Through our Partners such as NJ

Devils, NJ PAC, and Verizon ….and more! Choosing RWJBarnabas

Health! RWJBarnabas Health is the premier health care destination

providing patient-centered, high-quality academic medicine in a

compassionate and equitable manner, while delivering a

best-in-class work experience to every member of the team. We honor

and appreciate the privilege of creating and sustaining healthier

communities, one person and one community at a time. As the leading

academic health system in New Jersey, we advance innovative

strategies in high-quality patient care, education, and research to

address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local

communities throughout New Jersey. From vastly improving the health

of local residents to creating educational and career

opportunities, this combination greatly benefits the state. We

understand the growing and evolving needs of residents in New

Jersey—whether that be enhancing the coordination for treating

complex health conditions or improving community health through

local programs and education. Equal Opportunity

Employer