Overview
Join to apply for the Sales Associate Key role at Talbots
About Us : Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business; we hire individuals who bring new ideas, understand smart risk taking, and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer
- Growth : Tools to grow beyond this position and into the next.
- Incentive opportunities.
- Comprehensive benefits packages accessible to both full time and eligible part time employees.
- Generous merchandise discount : 50%, 60%, and 70% off Talbots and Haven Well Within.
- Other perks : Referral incentive program, discounts on travel, shopping, concerts and more.
What We Value "WE CARE"
We win as a team and applaud each other's success.We encourage creativity, innovation and smart risk-taking.We are committed to building relationships with customers and associates by knowing, serving, and delighting them.We act with integrity, transparency, candor, and respect.We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.We embrace community by bringing positive change to those we live and work in.Who You Are
Capable of creating a selling culture where all associates align around the needs of our customers.Customer-centric mentality and understands the importance of creating exceptional customer experiences.Driven to create, build and cultivate relationships.Ambitious and passionate about achieving goals, thrives in a team environment.Passionate about selling and maximizing all traffic that enters the store.Excellent verbal communication and high integrity.Able to work cooperatively in a diverse work environment.Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.Technologically adept to navigate POS / computer / iPad / handheld systems.Flexible availability including evenings, weekends, and holidays.What You'll Do
Provide exceptional customer service that promotes the product and builds brand relationships.Assist management in building store business; service multiple customers, multi-task, and handle projects.Stay informed about fashion trends and product knowledge, including fit and color.Use product knowledge to create outfits and match items to customer needs.Develop positive working relationships to support a productive environment.Communicate store information, brand initiatives, and discrepancies to management to enhance the customer experience.Achieve sales and service metrics in key measurable areas, including Talbots Classic Awards.Support operational excellence, including inventory handling per policies (receiving, recalls, replenishment, re-ticketing, etc.).Plan and prioritize tasks to meet customer and business needs; may lead / supervise others and open / close the store.Seek to understand customer needs through intentional conversation.Note : This position description describes the general nature of work performed and is not inclusive of all duties and responsibilities; it is subject to change.
Location
Store 04000 Wrentham MA-Wrentham, MA 02093
Position Type
Regular / Part time
Equal Employment Opportunity
The Company is an equal opportunity employer. Hiring decisions are based on candidate qualifications related to the position and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected category. The Company provides reasonable accommodations for applicants with disabilities. If you require an accommodation to perform essential duties or participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will not revoke or alter a job offer based on accommodation requests.
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