CSR - 1st Shift - 8 : 00am - 4 : 30pm

Contract Logistics Specialist

It's more than a job. As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centers. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system. As the primary contact for our internal departments and external customers, you must have an outgoing, professional demeanor, excellent verbal and written communication skills, and a passion for quickly solving problems with satisfactory solutions. The right candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace. Your typical schedule will be Monday - Friday, 8 : 00am - 4 : 30pm. The pay rate is $21.00 per hour.

How you create impact :

• Examine records and inform customers of shipping dates, anticipated delays, and any additional information needed
• Promptly respond to emails and customer inquiries, troubleshoot issues, and follow up quickly
• Enter orders into an automated system
• Compile, sort, and verify records for accuracy, file documents and reports
• Embrace and model a culture of belonging in a diverse workforce where all associates feel safe, valued, and included
• Confer with various departments and carrier personnel to expedite or trace missing or delayed shipments; compile statistics and prepare various reports
• Sign in drivers with the correct documentation
• Gather and assess data and quantify results to ensure accurate and complete information
• Create and provide internal and external distribution center reports
• Provide back-up support for other departments when needed

What we would like you to bring :

What's in it for you :

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment). Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical / dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne + Nagel is an equal employment / affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8 : 00am - 5 : 00pm EST; Monday through Friday or via e-mail at HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.