GC Retail Seasonal Sales Associate Store 113

GC Retail Seasonal Sales Associate Store 113

Pay Rate : $17.27 / hr plus commission depending on background and experience.

This pay range is provided in compliance with state specific laws. Your actual earnings may differ.

Rewards : For our employees who are musicians we offer gig leave. Guitar Center also offers medical, dental, vision, 401K match, mental health support, paid sick / holiday / vacation, employee discount program, and tuition reimbursement.

Position Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and to make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first while fulfilling our mission.

As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale.

Key Characteristics

• Customer Focus

Understands customer service principles and provides an excellent customer experience. Able to connect with customers in a meaningful way, is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.

Identify opportunities & issues and follow through on work activities to capitalize or resolve them.

Communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner.

Work through GC certification program to gain a base understanding of products and sales techniques.

Responsibilities

Requirements

Preferences

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

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