Senior Clinical Strategy Manager, Clinical ProductRemote

Senior Clinical Strategy Manager, Clinical Product

Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As the Senior Clinical Strategy Manager for Clinical Product at Headway, you will play a critical role in shaping our digital products and platforms by embedding clinical expertise into the product development lifecycle. You will partner cross-functionally with Product, Clinical, and Customer Experience teams to ensure our tools are safe, compliant, and designed to promote patient safety, clinical quality, and patient experience.

You'll bring clinical insight, research, and patient feedback to inform product decisions, helping to drive roadmap execution, documentation, and training. You'll also support clinical quality efforts, including incident and complaint investigations, and contribute to Headway's quality improvement work.

This role requires strong collaboration, leadership skills, clear communication, and the ability to execute both independently and within cross-functional teams. Your work will directly support our mission to build a best-in-class digital experience that empowers clinicians to deliver high quality, effective, patient-centered careat scale.

As the only tech-enabled behavioral health Managed Services Organization (MSO) built entirely on in-house software, Headway is uniquely positioned to transform the clinical experience. Today, we support over 40,000 clinicians and hundreds of thousands of patients nationwideyour impact will be felt across the country.

You'll be great for this role if :

• You are a licensed clinician with a current or recent practice.
• You have 10+ years of post-graduate experience (PsyD, PhD, Psych NP, MD or equivalent) with strong experience in clinical quality, strategy, healthcare operations, or developing EHRs.
• You are a quality guru with demonstrated passion for reimagining how behavioral health quality is defined, measured, and operationalized. This likely means you've worked in health plans, health systems, and / or value-based healthcare startups. You have experience developing digital health products and / or electronic health records.
• You are a collaborator and communicator eager and adept at working in concert with product, operations, and sales teams to infuse clinical strategy across the organization.

You Will :

Compensation and Benefits :

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.