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Veterinary Practice Manager

Veterinary Practice Manager

Urgent VetFort Mill, SC, United States
4 days ago
Job type
  • Full-time
Job description

Overview

Are you an experienced Veterinary Practice Manager with a passion for team leadership and veterinary business operations?

Department : UrgentVet Hospitals

Location : UrgentVet - Fort Mill

Compensation : $70,000 - $80,000 / year

Position Details

The Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture.

  • Patient Advocacy : Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care.
  • Community Engagement and Brand Ambassadorship : Nurture collaborative relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador within the local community.
  • Inclusive Workplace Culture : Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.

Reports to : Regional Director of Operations, UrgentVet

  • Typically scheduled 40-45 hours / week; longer hours may be required from time to time
  • Work schedule includes nights, weekends, and holidays (NO OVERNIGHTS). Work hours are 3-11pm on weekdays and 10am-8pm on weekends.
  • Qualifications / Skills

  • Emotional Intelligence and Communication
  • Strong emotional intelligence, with demonstrated ability to empathize, communicate effectively, and build trust within the team

  • Excellent communication skills, with emphasis on active listening and timely follow-up
  • High level of self-awareness, with a willingness to receive feedback and continuously improve
  • Skilled in de-escalation and conflict resolution techniques
  • Negotiation and persuasion skills, with the ability to influence outcomes and build consensus
  • Leadership and Team Management
  • Innate leadership skills, including humility, vision, and the ability to take calculated risks

  • Confidence in decision-making and ability to inspire and motivate others
  • Proven track record of being trustworthy, reliable, and maintaining confidentiality
  • Prior management experience, preferably in a veterinary or related field
  • Teachable mindset and strong desire to learn
  • Accountability for actions and proactive problem-solving
  • Team awareness and collaboration
  • Ability to inspire and motivate team members to achieve goals
  • Strong assessment ability and delegation skills
  • Capacity for rapid course correction in changing circumstances
  • Commitment to collaboration and a positive team environment
  • Professionalism in all interactions
  • Operational Expertise and Business Acumen
  • Knowledge of veterinary practice operations and industry standards

  • Critical thinking and decision-making
  • Flexibility to adapt to changing priorities
  • Time management and task prioritization
  • Proactive issue identification and resolution
  • Understanding of financial management and practice growth strategies
  • Benefits

  • Career advancement opportunities as UrgentVet expands
  • Tuition assistance for prospective Veterinary Technician Students
  • Tuition reimbursement for Credentialed / Registered Veterinary Technicians
  • Health Care Plan (Medical, Dental & Vision)
  • 401k Match
  • Generous PTO
  • Paid parental leave
  • Disability and supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Bonus potential based on performance
  • Employment type

  • Full-time
  • Seniority level

  • Mid-Senior level
  • Industries

  • Veterinary Services
  • #J-18808-Ljbffr

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    Veterinary Practice Manager • Fort Mill, SC, United States

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