Talent.com
Patient Care Advocate

Patient Care Advocate

Tandym GroupNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

A New York City-based healthcare benefits management company specializing in fertility and family-building benefits is seeking a Patient Care Advocate to join their team. In this non-clinical, member-facing role, the PCA will serve as the primary point of contact for assigned clients, providing compassionate, personalized support throughout each member's fertility journey.

About the Opportunity

  • Start Date : ASAP
  • Schedule : Remote (Residents outside of NYC)
  • Hours : 10am-7pm EST (7am-4pm PST)

Responsibilities :

  • Managing and nurturing relationships with assigned members
  • Delivering personalized, concierge-style service via phone and email to ensure a seamless experience
  • Educating members on their available benefits, services, and fertility options
  • Sharing information about fertility treatments and partner clinics
  • Acting as a liaison between members and fertility centers to streamline communication
  • Responding to member inquiries via phone and email with care and accuracy
  • Assisting with appointment scheduling and ongoing coordination of care
  • Qualifications :

  • Experience working in fertility space
  • Excellent customer service and interpersonal skills
  • Ability to work independently and demonstrate good judgment
  • Highly organized, quick learner, with ability to multitask and prioritize work effectively
  • Embraces challenges with confidence and a solution-oriented mindset
  • Able to make and implement tough decisions
  • Flexible and adaptable
  • Hard working
  • Empathetic and genuine
  • Create a job alert for this search

    Patient Advocate • New York, NY, US

    Related jobs
    Patient Financial Navigator - Full Time Days

    Patient Financial Navigator - Full Time Days

    Holy Name Medical CenterHackensack, NJ, US
    Full-time +1
    Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment.Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear.At our h...Show moreLast updated: 30+ days ago
    • Promoted
    Behavioral Health Advocate, Field based - The Bronx / Yonkers

    Behavioral Health Advocate, Field based - The Bronx / Yonkers

    UnitedHealth GroupBronx, NY, United States
    Full-time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 27 days ago
    • Promoted
    Behavioral Health Advocate, Field based - Brooklyn

    Behavioral Health Advocate, Field based - Brooklyn

    UnitedHealth GroupBrooklyn, NY, United States
    Full-time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 27 days ago
    • Promoted
    Behavioral Health Peer Advocate

    Behavioral Health Peer Advocate

    Northwell HealthOssining, NY, United States
    Full-time
    Implements the treatment plan in collaboration with the treatment team.Collaborates with the treatment team to facilitate implementation of the treatment plan. Offers peer support services to partic...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Engagement

    Patient Engagement

    Mindify Wellness And CareNewark, NJ, US
    Full-time
    We are seeking a creative, empathetic, and dynamic Patient Engagement & Presentation Creator to drive our outreach and educational initiatives within adult day care centers.This role is crucial...Show moreLast updated: 30+ days ago
    • Promoted
    Primary Care Opportunity in the Bronx, NY making $250k + Bonus

    Primary Care Opportunity in the Bronx, NY making $250k + Bonus

    Optigy GroupBronx, New York, United States
    Permanent
    Primary Care Opportunity in the Bronx, NY making $250k + BonusOptigy - Bronx, NY, United StatesPrimary Care Physician Bronx, NYCOMPENSATION : Salary $250k plus Incentive Bonus Our Primary Care Physi...Show moreLast updated: 9 days ago
    • Promoted
    Behavioral Health Advocate, Field based - NYC

    Behavioral Health Advocate, Field based - NYC

    UnitedHealth GroupManhattan, NY, United States
    Full-time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 27 days ago
    • Promoted
    Healthcare Navigator

    Healthcare Navigator

    Saint James Health IncNewark, NJ, US
    Full-time
    The Healthcare Navigator is responsible for providing eligibility and enrollment assistance for the Medicaid, CHIP, and Federal Marketplace health insurance programs to patients of the health cente...Show moreLast updated: 30+ days ago
    • Promoted
    Primary Care Opportunity in Brooklyn, NY making $250k + Bonus

    Primary Care Opportunity in Brooklyn, NY making $250k + Bonus

    Optigy GroupBrooklyn, New York, United States
    Permanent
    Primary Care Opportunity in Brooklyn, NY making $250k + BonusOptigy - Brooklyn, NY, United StatesPrimary Care Physician Brooklyn, NYCOMPENSATION : Salary $250k plus Incentive Bonus Our Primary Care ...Show moreLast updated: 9 days ago
    • Promoted
    Care Navigator

    Care Navigator

    NEW JERSEY REENTRY CORPORATIONHackensack, NJ, US
    Full-time
    New Jersey Reentry Corporation (NJRC) is an employment-focused, data-driven, non-profit organization serving individuals returning from state prison, county jail, addiction treatment centers, and v...Show moreLast updated: 30+ days ago
    • Promoted
    Primary Care Opportunity in Queens, NY making $250k + Bonus

    Primary Care Opportunity in Queens, NY making $250k + Bonus

    Optigy GroupQueens, New York, United States
    Permanent
    Primary Care Opportunity in Queens, NY making $250k + BonusOptigy - Queens, NY, United StatesPrimary Care Physician Queens, NYCOMPENSATION : Salary $250k plus Incentive Bonus Our Primary Care Physic...Show moreLast updated: 6 days ago
    • Promoted
    PATIENT PARTNER

    PATIENT PARTNER

    Montefiore New RochelleCity of Yonkers, NY, United States
    Full-time
    PATIENT PARTNER page is loaded## PATIENT PARTNERlocations : 6 Executive Plazatime type : Per diemposted on : Posted Todayjob requisition id : 224999 • •City / State : • •Yonkers, New York • •Grant Funde...Show moreLast updated: 30+ days ago
    Patient Navigator

    Patient Navigator

    Westchester Medical CenterValhalla, New York, United States, 10595
    Full-time
    This position helps to "navigate" patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations and other components...Show moreLast updated: 30+ days ago
    Screening Patient Navigator

    Screening Patient Navigator

    Westchester Medical CenterValhalla, New York, United States, 10595
    Full-time
    This position helps to "navigate" patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations and other components...Show moreLast updated: 30+ days ago
    • Promoted
    Provider

    Provider

    Infectious Disease ConsultantsNewark, US
    Full-time
    A well-established 5 person infectious disease practice is seeking a new associate.Located in northern Delaware, there are opportunities for practice in a large tertiary care teaching hospital as w...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Specialty Care Navigator, Eating Disorders

    Specialty Care Navigator, Eating Disorders

    Spring HealthNew York, NY, US
    Full-time
    Our mission : to eliminate every barrier to mental health.At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the ...Show moreLast updated: 4 hours ago
    • Promoted
    Specialty Care Navigator - Substance Use Disorder (SUD)

    Specialty Care Navigator - Substance Use Disorder (SUD)

    Spring HealthNew York, NY, US
    Full-time
    Our mission : to eliminate every barrier to mental health.At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the ...Show moreLast updated: 30+ days ago
    • Promoted
    Care Navigator (Bilingual : Chinese)

    Care Navigator (Bilingual : Chinese)

    POD HealthNew York, NY, US
    Full-time
    At POD Health, we are redefining healthcare by combining technology and personalized care to enhance patient outcomes.Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community H...Show moreLast updated: 30+ days ago