ERP / NetSuite Systems Manager

We are seeking an experienced ERP Systems Manager to take ownership of our NetSuite ERP platform, supporting users across Finance, Operations, and other key departments. This role will focus on hands-on NetSuite administration, workflow optimization, and process automation, while collaborating with stakeholders and technical teams to ensure the system supports evolving business needs.

The ideal candidate will be a NetSuite power user and administrator, capable of configuring workflows, dashboards, roles, and forms, and translating business needs into technical requirements for external developers and integration partners. This position will also provide backup support for our UKG HRIS / Payroll system, partnering with the HR team on basic system maintenance and issue resolution.

Essential Job Functions

• Own day-to-day NetSuite administration, including roles / permissions, saved searches, custom records, forms, and dashboards. Maintain system health and performance, working with NetSuite support as needed
• Configure and maintain SuiteFlow workflows to support key business processes (e.g., approvals, alerts, notifications). Identify opportunities to automate manual tasks and improve user efficiency
• Work closely with stakeholders and SMEs to gather and document requirements. Translate business processes into functional system configurations or specs for third-party developers
• Build and maintain saved searches, reports, and dashboards to provide real-time business visibility. Support Finance and Operations teams with reporting requirements
• Serve as liaison between internal teams and database / integration engineers for middleware or API integrations. Ensure data flow and system interactions meet business and security standards
• Oversee NetSuite-related projects, including upgrades, module rollouts, and third-party solutions. Evaluate vendor work and ensure deliverables align with documented requirements
• Provide secondary administrative support for the UKG HRIS system during absence or escalations. Assist HR with basic data updates, reporting, or system settings as needed
• Develop user documentation and deliver training to business users on NetSuite features and workflows

Job Qualifications

Given the touring nature of Feld Entertainment's business, COVID vaccination is strongly encouraged for successful candidates.

About Feld Entertainment

Feld Entertainment, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey, Monster Jam, Disney On Ice, Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents.

Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly.

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