Branch Banking Assistant Leader

Branch Banking Assistant Leader

Location : North Royalton, OH 44133-4926

Job Summary : The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community. Hourly Range : $23.73 - $30.26 - $36.78 Pay Range : Local Minimum Wage - $0.00 - $0.00

Job Responsibilities :

Business Performance : Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.

Sales Leadership and Coaching : Support in the coaching, development, and mentorship of team members. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development, and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets. Responsible for assisting the Branch Banking Leader with talent management functions including : employment, performance evaluations, staff development / training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.

Client Experience : Deliver client engagement and education using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.

Risk Management : Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.

Performs special projects, and additional duties and responsibilities as required.

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state, and local laws and regulations.

Required Qualifications :

Education level required : High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Minimum experience required : 2+ Years of branch sales experience.

May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation.

Experience with a variety of banking products.

Experience with banking risk management.

Preferred Qualifications :

Education level preferred : Undergraduate Degree (4 years or equivalent) or equivalent experience.

4+ years of branch banking and / or financial institution sales experience.

Experience in a leadership role.

Job Competencies :

Creating Diverse and Cohesive Teams

Education, Coaching, and Teaching

Creating Followship

Objectively Evaluating Talent

Creating Accountability

Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA) : The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.