Director Of Sales & Operations

Director of Sales Operations – EmpowerHome Team | Austin, TX

Location: Austin, TX

Employment Type: Full-Time | In-Office | Leadership Role

Compensation: $55,000–$65,000 Base + $10,000–$20,000+ Bonuses + Profit Share + Benefits

License Required: Active Real Estate License

Join a Nationally Ranked Real Estate Team as Our Director of Sales Operations

EmpowerHome, one of the top real estate teams in the United States, is hiring an experienced Director of Sales Operations to lead our expanding Austin, TX market. This high-impact leadership role blends sales operations, agent development, coaching, and business management to ensure consistent performance and market growth.

In this role, you will oversee the day-to-day operations of the sales team, drive accountability around performance metrics, coach agents to higher levels of production, and maintain operational excellence across all systems. This position is ideal for a motivated leader with real estate and sales operations experience who thrives in a fast-paced, results-driven environment.

Compensation & Benefits

Base Salary: $55,000–$65,000 annually

Bonus Potential:

• $10,000–$20,000+ in the first year
• $20,000+ after the first full year

Profit Share:

• 2% of net profit growth year-over-year (paid monthly in arrears)

Production Bonus:

• 5% of GCI on the first 5 transactions of new agents (paid monthly in arrears)

Benefits Include:

• Healthcare, Dental, and Vision Insurance
• 401(k) plan (eligible after 6 months)
• Paid Time Off (PTO):
• 2 weeks vacation (accrued)
• 3 days sick leave (accrued)

$85,000 yearly

Sales Operations & Performance Management

• Assign team-generated appointments strategically to maximize conversion rates.
• Monitor sales performance metrics and adjust appointment distribution as needed.
• Provide hands-on coaching to new agents during their first five transactions.
• Support agents with writing listing agreements, buyer agreements, and contracts.
• Maintain consistent execution of EmpowerHome systems and processes.
• Enforce CRM best practices, including follow-up and pipeline management.
• Track, analyze, and report agent conversion data to meet office goals.
• Ensure agents ramp into production quickly and maintain consistent performance.

Operational Leadership

• Oversee all daily operational activities within the Austin office.
• Train and support operational staff, including listing managers and transaction coordinators.
• Manage budgets, AP/AR tracking, and expense approvals.
• Oversee compliance, leases, and financial documentation with the Market Center.
• Cross-train in operational roles to ensure continuity and coverage.
• Maintain efficient office systems to support smooth business operations.

Onboarding & Training

• Lead onboarding and launch for all new agents.
• Introduce new hires to EmpowerHome processes, culture, and systems.
• Coach agents on conversion, client service, and sales excellence.
• Support agents in building early momentum and consistent production.

Team & Client Experience

• Plan and execute team events and client appreciation events with HQ Marketing.
• Serve as the communication conduit between local staff and EmpowerHome HQ leadership.
• Foster a high-performance, collaborative, and positive team culture.

Systems Management & Reporting

• Review tracking software (CTE or similar) daily for accuracy.
• Oversee CRM systems, follow-up processes, and objection-handling frameworks.
• Implement new lead generation systems and marketing initiatives as needed.
• Prepare agendas, reports, and materials for team meetings and performance check-ins.
• Share regular updates with Market Center leadership for alignment.

• 3+ years of experience in sales operations, real estate management, or leadership roles.
• Active Real Estate License required.
• Demonstrated success in coaching and developing high-performing sales teams.
• Strong operational, organizational, and analytical skills.
• Proficiency with CRM systems, MLS platforms, and performance tracking tools.
• Excellent communication, time management, and problem-solving skills.
• Financial acumen and ability to manage budgets effectively.
• High attention to detail and commitment to operational excellence.
• Must work in the office full-time and thrive in a fast-paced, high-accountability environment.

If you are an experienced real estate or sales operations leader seeking a high-growth opportunity in Austin, TX, and you’re ready to drive results, improve performance, and lead a top-tier sales team - apply today to join the EmpowerHome Team.

Why EmpowerHome?

• Ranked #8 Real Estate Team in the Nation by RealTrends (Sales Volume)
• #1 Female-Led Real Estate Team in the U.S.
• Collaborative, high-performance culture
• Mission-driven leadership and growth-focused environment