Job Description
Job Description
Job Title : Service Porter / Lot Attendant & Pickup & Delivery Driver
Location : Valenti Ford - Mystic, CT
Job Type : Full-Time
Reports to : Service Manager
Position Summary :
Valenti Ford is seeking a reliable, detail-oriented, and customer-focused individual to join our service team in a dual-role capacity. This position combines the responsibilities of a Service Porter / Lot Attendant with that of a Pickup & Delivery Driver to support the efficiency and customer satisfaction of our service department.
The ideal candidate will be responsible for ensuring the cleanliness and organization of the dealership lot, assisting with service vehicle flow, and providing safe, timely pickup and delivery of customer vehicles.
Key Responsibilities :
Lot Attendant / Service Porter Duties :
- Move vehicles around the dealership lot and service area safely and efficiently.
- Assist with staging of vehicles for service appointments and customer pickup.
- Maintain a clean, organized, and safe service drive and parking area.
- Wash and Vaccum customer vehicles as needed
- Assist with vehicle check-in and inspection process
- Support technicians and service advisors with vehicle movement and logistics
Pickup & Delivery Driver Duties :
Pick up and Deliver customer vehicles for scheduled service appointmentsEnsure accurate documentation of vehicle condition at time of pickup and deliveryProvide a positive and professional customer experience during all interactionsCommunicate effectively with the service department regarding timing, issues, or customer concernsMaintain cleanliness and care of loaner and transport vehiclesUtilize RedCap Delivery Software on SmartPhone to verify dropoff / pickup of client vehiclesQualifications :
Valid driver's license and a clean driving recordAbility to drive both automatic and manual transmission vehiclesExcellent communication and customer service skillsStrong attention to detail and a professional demeanorAbility to work independently and as part of a team in a fast-paced environmentMust be punctual and dependableHigh school diploma or equivalent preferredWorking Conditions
Primarily Outdoor work in varying weather conditionsMust be able to stand, walk, and drive for extended periodsOccasional lifting (up to 50lb) may be requiredJoin the Valenti Ford team and help us deliver exceptional service and convenience to our valued customers!
To apply, please submit your resume, call us directly at 860.536.4931, or visit the dealership.
Ask for Ford Service Manager, Tim Crippin, or General Manager, Joel Valenti