Front Office Manager, Dental Education Clinic

About South Florida State College :

South Florida State College is an open-access, higher education institution dedicated to providing a learning-centered environment through quality programs, training, and services. Working in partnership with organizations and communities, the college provides leadership and a comprehensive range of opportunities for the educational, cultural, and economic development of the service district.

SFSC is proud to be tobacco-free.

Job Description :

Full-time position to act as front office manager for the Dental Hygiene teaching clinic and provide clerical support in the Dental Education program.

Duties and Responsibilities :

• Acts as front office manager / receptionist for the Dental Education teaching clinic overseeing daily office operations. Greets and directs prospective dental education students; gives clinical tours as needed.
• Assembles and maintains patient charts, ensures documents are properly completed and performs scanning of departmental files.
• Collects payments from patients, verifies charges are correct, and delivers daily receipts to cashier's office.
• Runs daily financial reports from Dentrix program and provides to director as needed.
• Organizes and maintains front office to ensure easy retrieval of patient information for student clinicians and faculty members.
• Verifies patient charts to ensure proper paperwork is current and in files; archives files when necessary.
• Oversees work-study student(s), including making assignments and providing training as needed.
• Monitors student compliance to clinic policies and procedures and completes subjective clinical evaluations, reports issues of noncompliance to director.
• Monitors student's patient outstanding balance lists; informs student of patient balance and ensures collection of balances at next clinical visit.
• Maintains Dentrix program and electronic databases of all patient chart forms, patient information, and clinic documents and information used in the dental hygiene teaching clinic.
• Generates correspondence to students and patients as directed by the director and / or faculty members.
• Assists faculty with auditing patient charts in accordance with program credentialing requirements.
• Assists faculty with preparation and distribution of teaching materials to students and patients.
• Assists in completion of patient surveys in cooperation with the Institutional Research Department.
• Creates and maintains appointment books and patient call lists; ensures books are updated and lists are accurate and rotating.
• Records, transcribes, and distributes weekly faculty meeting minutes.
• Purchases office supplies and maintains appropriate inventory of needed clinic, lab, and office supplies.
• Serves as liaison between dental education faculty and various other departments and vendors, when needed, to maintain clinic equipment.
• Contributes to unit planning, assessment, and college institutional effectiveness efforts.
• Acts in accordance with local, state, and federal laws / regulations as well as College policies and procedures.
• Performs other duties as assigned.

Requirements :

Educational : Associate or higher degree in a related field preferred.

Experiential : Minimum of two (2) years of office experience managing day-to-day activities required; preferably in a dental office. Dental office management experience and use of Dentrix software strongly preferred.

Other : Computer literacy in word processing required; experience using electronic spreadsheet and database software preferred. Strong interpersonal skills with all age groups required.

Additional Information :

Classification : Career Service, Level II

Reports To : Director, Dental Education

Posting Date : November 4, 2025

Starting Annual Salary Range : $33,939 - $36,550 ($16.32 - $17.57 per hour)

Application deadline : December 4, 2025

SOUTH FLORIDA STATE COLLEGE IS AN EQUAL ACCESS / EQUAL OPPORTUNITY INSTITUTION

You may be eligible for Veteran's Preference. Click here for the Veteran's Preference Claim form to determine your status. If eligible, complete the form and upload it along with your DD214 (or other comparable document) in the "Add / Update Document" section of the application process.

Applicants with disabilities who need assistance in the application or hiring process should contact : Human Resources, 863-784-7132, or send written request to :

South Florida State College

ATTN : Director, Human Resources

EA / EO & ADA Officer

600 West College Drive

Avon Park, FL 33825

Application Instructions :

To apply for this position click the "Apply Now" button and complete the online application process. To be considered for this position you MUST complete the EMPLOYMENT APPLICATION in its entirety. Begin with your current or most recent job and complete with as much employment history as possible including employer address, phone number, etc. A resume is also required for this position.

If you experience trouble with the application process, please click here to contact the help desk.

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